Experience the Best in Carpets and Furniture in Derby
At St Thomas Carpets & Furniture, we are a family-run retailer based in Derby, specialising in supplying high-quality carpets and furniture across the city. With customer experience as our top priority, we are driven by our passion for quality carpets and furniture. We don't just supply and deliver carpets, flooring, and artificial grass; we also fit them, leaving the work to our professional carpet fitters and allowing us to offer a full hassle-free experience.
Our Services
Our Derby-based store offers a wide variety of high-quality carpets, furniture, and flooring solutions to suit all budgets. We provide references upon request and have a free secure car park at our showroom. Our carpet range includes rugs, woven carpets, Axminster carpets, Wiltons carpets, Saxony carpets, wool carpets, knotted carpets, tufted carpets, and flatweave carpets from leading carpet manufacturing brands. We also offer a full fitting service on all carpets, along with a 12-month warranty.
In addition to our carpet range, we also provide a selection of essential carpet accessories, including door bars, premier trims, grippers, and more. Our staff will be happy to advise on what accessories you'll need to ensure an effective installation. We also offer free delivery for carpets in Derby and pride ourselves on providing affordable prices without compromising on quality or durability.
Why Choose Us
Our goal is to be the best carpet shop in Derby, and we achieve this by providing high-quality products and exceptional customer service. Our staff will always provide you with the best advice and information to help you make an informed decision on which carpet to choose. We offer a hassle-free experience, from finding the perfect carpet to fitting and installation. Our professional carpet fitters will take care of the entire process, ensuring that your new carpet is installed to perfection.
Our Commitment
At St Thomas Carpets & Furniture, we are committed to providing our customers with the best possible service, products, and experience. We believe that quality and affordability should go hand in hand, and we strive to provide our customers with the best value for their money. Whether you're looking for a new carpet, furniture, or flooring solution, we invite you to visit our store and experience the St Thomas difference.
Overview of Customer Reviews
Positive Experiences
The majority of customers have had a positive experience with this company, praising the quality of their products and services. Many reviewers have commented on the competitive pricing, with one reviewer stating that they have the "best prices in Derby". The staff have been commended for their knowledge, friendliness, and non-pressure selling approach. The service has been described as "fantastic" and "excellent", with customers appreciating the minimal disturbance caused during installation.
Negative Experiences
One reviewer had a disappointing experience with the customer service, stating that the staff need training on how to interact with customers and avoid being rude.