Website Call now
Website
Call

Illuminating Your Home, One Light at a Time.

Welcome to The Lighting Shop, the premier lighting company in Surrey and Kent. With over three decades of experience, we have been proudly serving the local community with elegant lighting solutions for generations. Our family-owned business has built a reputation for its exceptional customer service, extensive selection of lighting products, and commitment to providing the best solutions for our customers.

Our Story

The Lighting Shop has been a fixture in the community since the 1940s. Over the years, we have evolved to meet the changing needs of our customers, while still maintaining our commitment to quality and excellence. Our team of experts has extensive knowledge of the lighting industry, and we take pride in our ability to advise and guide our customers in making informed decisions when it comes to choosing the right lighting for their homes, offices, or commercial spaces.

Our Services

At The Lighting Shop, we offer a wide range of lighting solutions to suit all tastes, styles, and budgets. Our product portfolio includes:

  • Lamp's: From bedside lamps to table lamps, we have an extensive selection of lamps that can add ambiance and warmth to any room.
  • Lightbulbs: We offer a variety of lightbulbs, including LED, halogen, and traditional incandescent bulbs, in different wattages and color temperatures.
  • Kitchen Lighting: Whether you're looking for under-cabinet lighting or pendant lights, we have a range of kitchen lighting solutions that can enhance the functionality and aesthetics of your kitchen.
  • Winter & Outdoor Lights: Illuminate your homes and outdoor spaces with our beautiful winter and outdoor lights, perfect for the holiday season or year-round ambiance.
  • Chandeliers: Add a touch of elegance to your home or office with our stunning chandeliers, available in a range of styles and sizes.
  • Bathroom Lighting: Make a statement in your bathroom with our stylish and functional lighting solutions, including shower lights, vanity lights, and more.
  • Crystal Lights: Add a touch of luxury with our exquisite crystal lights, perfect for adding ambiance and sophistication to any room.
  • Repairs: Our expert team can repair or renovate your existing lighting fixtures to give them a new life.

Expert Advice

At The Lighting Shop, we pride ourselves on our extensive knowledge and expertise in the lighting industry. Our team of experts is always happy to offer advice and guidance to ensure that our customers make informed decisions when it comes to choosing the right lighting for their needs. Whether you're looking for a specific style, functionality, or budget-friendly options, we're here to help.

Contact Us

If you have any questions or would like to discuss your lighting needs with one of our experts, please don't hesitate to get in touch. We're always happy to help.

Reviews (28)
Write a Review
Positive: The shop has received praise for its excellent customer service, helpful and pleasant staff, and wide selection of lighting options.
Negative: Some reviewers have experienced poor service, including incorrect lighting fixtures, poor rewiring work, and a lack of communication from the shop.

Lighting Shop Reviews

Excellent Customer Service

The lighting shop has received rave reviews for its excellent customer service. Several reviewers have praised the shop owner's helpful and pleasant demeanor, as well as his willingness to go above and beyond to assist customers. One reviewer mentioned finding a gentleman who was not trying to sell them something at all costs, but rather was genuinely interested in helping them find what they needed.

Mixed Reviews

However, the shop has also received some mixed reviews. While some reviewers have mentioned that the shop has a wide selection of lighting options, others have experienced disappointments with the service. One reviewer mentioned that the shop did not have the items they paid for, but the customer care team was prompt and helpful in resolving the issue. Another reviewer experienced poor service during a rewiring job, which led to issues with the fuse box and incorrect lighting fixtures.

Unpleasant Experiences

Some reviewers have had unpleasant experiences with the shop. One reviewer mentioned that the shop did not insulate a live wire during a rewiring job, which left them with ongoing issues with their electrical system. Another reviewer had to wait for over a year for the shop to fix issues with their lighting, and even then, the problems persisted.

Conclusion

Overall, the reviews suggest that the lighting shop has had a mixed experience with customer satisfaction. While some reviewers have praised the shop's excellent customer service and wide selection of lighting options, others have experienced poor service and disappointments with the shop's products and workmanship.