Transforming Outdoor Spaces, One Paving Slab at a Time.
At New Wave Bathrooms, we pride ourselves on being a family-run business with over 30 years of experience in the bathroom industry. Established in 1989, we have built a reputation for providing quality goods and exceptional customer service, built on traditional, honest values.
Our Story
New Wave Bathrooms was founded by Kevin Vale, who had a passion for the bathroom industry and a vision to create a business that would provide customers with a unique and personalized experience. With the support of his family, including his father-in-law Philip, Kevin's brother-in-law Chris, and his mother Judith, the business flourished. Over the years, we have grown and expanded, becoming one of the largest bathroom-only showrooms in Worcestershire.
Our Team
Meet the team behind New Wave Bathrooms. Our experienced staff are committed to providing exceptional customer service and ensuring that our customers receive the best possible experience. Our managing director, Josh Vale, has a deep understanding of the bathroom industry and is passionate about helping customers turn their bathroom visions into a reality. Our in-house design and sales team, including Gary Shilvock and Rob Priest, have a wealth of knowledge and expertise in bathroom design and are always happy to provide practical advice and guidance.
Our Services
At New Wave Bathrooms, we offer a range of services to cover all of your bathroom needs. Our services include:
- In-house design: Our expert designers will work with you to create a bespoke bathroom design that meets your needs and exceeds your expectations.
- 3D design: Our 3D design service allows you to visualize your bathroom design before making a final decision.
- Home visits: Our team of experts will visit your home to provide guidance and advice on your bathroom design and installation.
- Quotations: We provide detailed quotations for all of our services, ensuring that you are fully informed and confident in your choices.
- Trusted installers: We work with a network of trusted installers to ensure that your bathroom installation is completed to the highest standard.
- Aftersales: Our dedicated aftersales team is always available to provide support and guidance after your bathroom installation.
Our Showroom
Our large showroom is a showcase of ideas, space-saving solutions, and color schemes, all featuring the latest range of bathroom products. With over 80 displays, you'll be spoilt for choice!
Our Brands
We work with a range of internationally sourced brands to offer a vast range of products that will bring quality to any bathroom. Our brands include Heritage Bathrooms, Villeroy & Boch, and Matki Showers, to name a few.
Our Commitment
At New Wave Bathrooms, we are committed to providing exceptional customer service, quality products, and expert advice. We take pride in our reputation and are dedicated to ensuring that our customers receive the best possible experience.
Overall Experience
The majority of customers have had an excellent experience with New Wave Bathrooms, praising the helpful and knowledgeable staff, wide range of high-quality products, and efficient delivery and installation processes.
Staff and Service
Customers have consistently praised the staff at New Wave Bathrooms, highlighting their expertise, helpfulness, and patience. Many have mentioned specific staff members, such as Rob, Josh, and Gavin, who went above and beyond to ensure their needs were met.
Product Range and Quality
The product range at New Wave Bathrooms has been praised for its quality and variety, with customers appreciating the ability to view and choose from a wide selection of baths, showers, cabinets, toilets, basins, taps, and tiles.
Design and Installation
The design and installation processes have been commended for their smoothness and attention to detail. Staff have been helpful in advising on design and product choices, and the installation teams have been praised for their workmanship and professionalism.
Showroom and Displays
The showroom has been described as well-presented and well-stocked, with customers appreciating the ability to view and explore the various products and displays.
