Trusted Roofing Solutions for a Safer Tomorrow
At Ray Jones Roofing, we pride ourselves on being a family-run business with a rich history dating back to 1980. Our team of highly skilled and qualified roofing professionals has been providing top-notch roofing services to clients in London, Essex, Kent, Sussex, and Surrey. We take immense pride in our reputation for delivering exceptional roofing solutions that cater to a wide range of needs, from emergency call-outs to new roof installations.
Our Services
Our comprehensive range of roofing services is designed to ensure that our clients receive the highest level of quality and expertise. Whether you require emergency roofing repairs, a brand-new roof installation, or routine maintenance, we have got you covered. Our services include:
- Emergency Call Outs: Our 24/7 emergency response team is always on standby to attend to any roofing emergency, no matter the time of day or night.
- Roof Repairs: Our team of experts will inspect your roof and provide a free estimate for any necessary repairs, ensuring that your roof is restored to its former glory.
- New Roofs: We offer a vast range of colours and finishes to match your desired look, and our experienced installation teams will ensure a seamless and efficient process.
- Flat Roofs: Our teams specialize in fitting both new and replacement flat roofs on all types of buildings, guaranteeing a watertight seal.
- Lead Roofs: We have extensive experience in working with lead roofs, ensuring that our clients receive the best possible solutions for their unique needs.
- Garage, Conservatory, and Summer House Roofs: We cater to a wide range of outbuilding roofing requirements, ensuring that every structure is well-protected and aesthetically pleasing.
In addition to our core services, we also offer a range of additional solutions, including commercial landlord services, brick cleaning, repointing, and chimney stack repairs. Our commitment to excellence is reflected in our awards and accreditations, and we strive to continually improve our services to meet the evolving needs of our clients.
Why Choose Us?
At Ray Jones Roofing, we are dedicated to delivering exceptional customer service, combined with an unwavering commitment to quality and expertise. Our team's extensive experience, coupled with our family-run business ethos, ensures that our clients receive a personalized and attentive service that is unmatched in the industry. With our 30+ years of experience, qualified tradesmen, and comprehensive insurance coverage, you can rest assured that your roofing needs are in safe hands.
Quality of Work
The reviews highlight the exceptional quality of work provided by Ray Jones Roofing Company. Many customers praised the team's professionalism, workmanship, and attention to detail. The company's ability to tackle complex roofing issues, such as repairing damaged roofs and dealing with insurance claims, was particularly noteworthy.
Communication and Customer Service
The reviews also emphasized the company's excellent communication and customer service. Customers praised the office staff, particularly Jayne and Terri, for their helpfulness, responsiveness, and regular updates throughout the job. The company's commitment to keeping customers informed and involved throughout the process was highly valued.
Professionalism and Reliability
Many reviewers commended the company's professionalism and reliability. The team's expertise, courtesy, and friendliness were consistently praised, with customers appreciating the company's willingness to explain the work being done and provide detailed reports.
Negative Comments
However, two reviews stood out as negative. One customer, Cheryl Martin, experienced poor workmanship and aggressive behavior from the company owner. Another customer, Steve, was unhappy with the temporary fix provided by the company and felt the work was not satisfactory.
