Expert Appliance Repair Services with a Personal Touch
At Direct Appliance Center, we understand the frustration and inconvenience that comes with a broken appliance. That's why we're dedicated to providing a quick, stress-free, and easy repair service that exceeds your expectations. With years of experience and unparalleled expertise, our team of professional technicians are equipped to fix appliances from all the top UK brands, including AEG to Zanussi.
Our Mission
Our mission is to create encore experiences that customers can't wait to share with others. We aim to make repairing a faulty appliance a seamless and hassle-free process. Our team is committed to delivering high-quality service, expertly diagnosing and repairing faults, and providing transparent pricing with a straightforward repair cost of 85 (plus parts).
Our Services
We specialize in domestic appliance repair, covering a wide range of services, including:
Ceramic Hob Repair: We understand the importance of having a fully functional hob in the kitchen. Our technicians are trained to diagnose and repair issues with ceramic hobs quickly and efficiently.
Dishwasher Repair: After years of experience, we've gained a deep understanding of the importance of having a reliable dishwasher in the home. Our team is dedicated to providing expert repairs that get your appliance up and running smoothly.
Fridge/Freezer Repair: Our professionals are equipped to repair and maintain your fridge and freezer, ensuring that your food stays fresh and your appliance operates efficiently.
Oven/Cooker Repair: Whether you need an emergency repair or routine maintenance, our team is here to help. We aim to provide a quick and stress-free repair that gets your oven or cooker back in working order.
Tumble Dryer Repair: We understand the frustration of having a faulty tumble dryer. Our technicians are trained to diagnose and repair issues with tumble dryers quickly and efficiently.
Washing Machine Repair: We know the importance of having a fully functional washing machine in the home. Our team is dedicated to providing expert repairs that get your appliance up and running smoothly.
What Our Customers Say
We pride ourselves on delivering an excellent service to every customer. Here's what some of our satisfied customers have to say:
- "Excellent service. I can't recommend this company enough! Very professional, reliable, efficient, and a company I feel I can trust." - Lucy Roche
- "Brilliant service provided to fix broken oven door and washing machine. Polite, efficient, and solved all problems in one visit. Will definitely use again." - Kyriakos Antoniou
Get in Touch
Call us today to schedule your appliance repair service. Our friendly and knowledgeable team is here to help. Contact us at 07798886836 or email us at info@dacuk.co.uk.
Our Coverage Area
We cover London and the surrounding areas, including London Balham, Carshalton, Cheam, Colliers Wood, Croydon, Fulham, Mitcham, Morden, New Malden, Norbury, Purley, Putney, Raynes Park, Streatham, Sutton, Thornton Heath, Tooting, Waddon, Wallington, and Wimbledon.
Service and Quality
Overall, the reviews suggest that Direct Appliances provides reliable, professional, and efficient services. Many customers have praised the company for its honesty, responsiveness, and punctuality. However, there are also some negative comments about poor customer service and unclear communication.
Positive Reviews
Several customers have given the company a 5-star rating, praising the staff's efficiency, politeness, and ability to solve problems quickly. For example, Melissa Appleton recommends the company, stating that they are reliable, professional, and reasonably priced. Joanna Gray praises Rafiq's honesty and efficient service, and Linda Currie agrees that the company provides a brilliant service. Leroy O.-H. mentions that Rafiq was very efficient and helpful, fixing his washing machine and keeping him updated on the issue. Patrick Gough notes that the company was prompt and honest about the costs of replacing his washing machine. Melissa Johnson was pleased with the team's response, punctuality, and quality of service, and D. M. has a positive experience with Rafiq, who was quick, polite, and helpful.
Negative Reviews
However, there are also some negative comments. Cathy Abe is dissatisfied with the company's honesty, stating that they failed to fix her dishwasher despite charging her for a visit. Christina Calvas has a poor customer journey, with a driver refusing to deliver her new fridge/freezer due to stairs. John Buckley is unhappy with the company's communication, stating that they charged him for a visit and then could not guarantee that the parts would fix his washing machine's problem.
