Excellence in Double Glazing Solutions
Here at K.L. Windows & Doors, we are a local business based just outside of Ashby, covering Derbyshire, Leicestershire, Burton and the surrounding area. Established in 2005, our owner, Keith Loonam, has many more years of experience working for other companies prior to opening K.L. Windows & Doors. We are not about hard selling salesmen and unreliable service. We are committed to providing excellence in all aspects of the job. We take pride in providing our customers with a personalised fitting and repair service that is cost effective.
Our Services
We offer a full double glazing supply and fitment service in the Ashby/Coalville area. Our company is not tied to any one manufacturer, so we can supply a huge range of double glazed windows from the best manufacturers. We can also repair misty double glazing, including de-misting, replacing faulty handles and locks, and re-sealing. Additionally, we offer door repairs in Ashby de la Zouch, covering minor repairs to making doors safe. Our services also include property maintenance and conservatory repairs.
What Sets Us Apart
We are proud to offer excellent customer service, competitive prices, and a professional service accredited by CERTASS. We are not high-pressure salesmen, but rather installers who take pride in providing a personalised service. We rely mainly on recommendation and repeat business, and our customers can always deal directly with the owner. Testimonials and viewings are available from past customers, providing you with the confidence that you need to choose the right company for your double glazing needs.
Why Choose Us
At K.L. Windows & Doors, we are committed to providing excellence in all aspects of the job. We take pride in providing our customers with a personalised fitting and repair service that is cost effective. Our excellent customer service, competitive prices, and accredited professional service make us the perfect choice for all your double glazing needs. We are not high-pressure salesmen, but rather installers who take pride in providing a personalised service.
Overall Experience
The overall experience with Keith from KL Windows & Doors is largely positive, with most customers expressing satisfaction with his work, punctuality, and professionalism.
Quality of Work
Many customers praised Keith's attention to detail, cleanliness, and quality of work. They were happy with the installation of new windows and doors, and appreciated his willingness to understand and execute their needs.
Communication and Punctuality
Keith was commended for his good communication skills, punctuality, and reliability. Customers appreciated his prompt responses to their questions and his ability to complete the job within the given timeframe.
Professionalism and Integrity
Several customers mentioned Keith's professional and courteous demeanor, describing him as honest, kind, and trustworthy.
Unreliability and Unresponsiveness
A few customers expressed frustration with Keith's unresponsiveness and unreliability. One customer accused him of being dishonest and incompetent, while another was unhappy with the quality of his work and his failure to return calls.
Customer Service Issues
Some customers experienced issues with Keith's customer service, citing problems with communication and responsiveness.
