Transforming Homes and Workspaces with Care and Pride
At Bespoke Double Glazing and Building Services, we are dedicated to providing top-notch double glazing and building services to homeowners and businesses in Norwich and surrounding areas. Our mission is to transform homes and workspaces, making them more energy-efficient, comfortable, and beautiful. With over 25 years of experience in the industry, our founder, Neil, established Bespoke Double Glazing Ltd in 2019 to offer a personalized and friendly service to customers.
Our Story
After working for many well-known UPVC and timber window suppliers and building companies, including Anglian Home Improvements, Timber Windows, Mortons, Sunfold, and Henman Green, Neil ventured out on his own to offer a more personalized and flexible service to customers. As a smaller, independent business, we are agile and ready to help, with no salesperson or middleman to deal with. Our Norfolk-based showroom allows customers to explore our range of products, make easy budget comparisons, and chat with us about their plans.
Our Services
We offer a wide range of services, including:
- UPVC, Aluminium, Timber, and Timber Alternative window and door installations
- Building services, including home extensions, renovations, and new builds
- Project management and supply of glazing for domestic and commercial projects
- Sealed unit replacement and window refurbishment services
- Supply and installation of bi-fold doors, orangeries, sliding doors, porches, and heritage doors
All our windows are A-Rated, argon gas-filled double glazing, with triple glazing as an option. We also offer slimline aluminium windows and doors, and are the only Norfolk/Suffolk approved installer of Gerda Steel doors. Our products come with an independent 10-year insurance-backed guarantee through Homepro or Fensa, where applicable.
Why Choose Us
By choosing Bespoke Double Glazing and Building Services, you can expect:
- A 121 friendly service with no salesperson or middleman
- Access to a large range of window and door products to suit all budgets
- Transparent, straightforward pricing
- A local, family-run business with a passion for transforming homes and workspaces
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, saying:
- "The Bespoke Double Glazing team have done a wonderful job, taking great care & pride in their work."
- "Fantastic service and an extremely friendly guy, the door looks great, couldn't be happier."
- "Neil offered great bespoke advice during the survey about finishing touches and prices. Can't recommend his complete service enough!"
Overall Impression
The majority of customers are extremely satisfied with the services provided by Bespoke Double Glazing. They praise the professionalism, quality of work, and excellent communication from the team, particularly Neil, Lucy, and Wayne.
Quality of Work
Customers rave about the high-quality products and workmanship provided by Bespoke Double Glazing. They mention the seamless installation, excellent fitting, and beautiful finish of their windows and doors.
Communication and Customer Service
The team's communication skills are highly praised, with customers appreciating the prompt responses, clear guidance, and regular updates throughout the process. Lucy is particularly mentioned for her excellent communication and organization.
Professionalism and Work Ethic
The installers, including Wayne and Dylan, are commended for their hard work, professionalism, and attention to detail. Customers appreciate their politeness, tidiness, and responsiveness to queries.
Testimonials
Many customers express their willingness to recommend Bespoke Double Glazing to friends and family, citing their exceptional service and quality of work.
Negative Experience
One customer, Jane Bolger, expresses dissatisfaction with the company's response to a issue with their rendering, stating that the owner failed to respond to their concerns.
