Generate Your Own Electricity And Hot Water, Reduce Your Bills
Here at Sunuser, we're proud to be a family-run business that has been serving the UK for over 39 years. Established in 1981, we've built a reputation for delivering exceptional quality and customer service in the renewable energy industry. Our team of experts has installed over 50,000 solar panels nationwide, and we're committed to helping homeowners and businesses reduce their energy bills and carbon footprint.
Our Services
At Sunuser, we offer a range of services designed to help you generate your own electricity and hot water, while reducing your reliance on traditional energy sources. Our services include:
- Solar PV (Electricity Generating) Systems: We'll help you harness the power of the sun to generate electricity and reduce your energy bills.
- Solar Thermal (Water Heating) Systems: Our solar thermal systems will provide you with hot water, reducing your energy bills and carbon footprint.
- Water Softener Installation: Our Professional Sunuser Twin Water Softener uses 'Twin Cylinder' technology to provide you with luxuriously softened water.
- RHI Upgrade: We'll help you upgrade your existing solar thermal system to generate paid-for hot water.
- Battery Storage: Store excess energy generated by your solar panels and use it when you need it.
Why Choose Sunuser?
At Sunuser, we pride ourselves on our exceptional customer service, tailored installations, and high-quality products. We're committed to ensuring that every stage of your installation runs smoothly, from consultation to completion. Our team of experienced personnel, including technical support staff, surveyors, and administrative staff, will guide you through the process. We're confident in the quality of our products and workmanship, and we guarantee all our solar installations for 2 years.
Installation and Service Experience
Most reviewers praised the installation and service experience with Sunuser, citing the professionalism, efficiency, and pleasant demeanor of the engineers. Many noted that the engineers arrived on time, were courteous, and did a good job. Some reviewers also appreciated the updates they received about the engineer's arrival time.
Reliability and Long-Term Performance
Reviewers who had been using Sunuser's solar panels for many years (some for over 20 years) reported that they had been reliable and efficient, providing hot water consistently. Some mentioned that they had only needed occasional maintenance or repairs, which were handled well by Sunuser.
Office Staff and Communication
While most reviewers were satisfied with the service engineers, a few mentioned that the office staff could improve in terms of communication and responsiveness. One reviewer felt that the wording of the office staff's emails was unnecessarily aggressive.
Negative Experiences
Two reviewers reported negative experiences. One was unhappy with the high call-out charge for a brief visit, while another expressed concerns about the system's performance in cloudy weather and the risk of scalding due to very hot water temperatures.
Overall Satisfaction
The majority of reviewers were extremely satisfied with their experience with Sunuser, praising the company's products and services.
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