Providing quality appliance solutions for a perfect home
Express City Cleaning is a highly esteemed carpet and upholstery cleaning company that has been serving Manchester and the surrounding areas for nearly a decade. With a mission to provide top-notch services at reasonable prices, we take great pride in our work and strive for complete customer satisfaction. Our team of trained and insured professionals is dedicated to delivering the best possible results, whether you're a private or commercial customer.
We are proud to work with some of the biggest institutions, hotels, NHS centres, and universities across Manchester and the surrounding areas. Our state-of-the-art machinery is up to 20 times more powerful than hired machines, and our cleaning chemicals are second to none. Our team members are experts at treating synthetic, wool, oriental piles, and fibres, and we're always happy to help get rid of the most stubborn stains.
Our methods include hot water extraction, CRB cleaning, and buffet cleaning. We offer fixed prices with clear results, and our cleaners always inspect carpets and upholsteries before starting. If we anticipate any issues, we will give you an honest assessment before starting, so you can make an informed decision.
We're not just a one-man band; we offer high-quality, standardized services, fully insured and trusted by thousands of customers every year. With over 7000 Facebook likes and over 1000 5-star reviews, we're the number one carpet and upholstery cleaning company in Manchester and Liverpool.
Services Offered
At Express City Cleaning, we specialize in deep cleaning carpets, upholstery, rugs, and mattresses. As standard, we provide deep cleaning, stain treatment, antibacterial deodorizing, and quick drying. We also offer leather cleaning, conditioning, and recolouring services.
Our commercial cleaning services include commercial carpet and upholstery cleaning, ozonizing, and steaming. Additionally, we offer disinfection and odour control services for both domestic and commercial customers.
Domestic Cleaning Services
We offer a variety of domestic cleaning services, including:
- Carpet and Rug Cleaning: Our deep cleaning process includes stain treatment, disinfection, deodorizing, and quick drying.
- Upholstery Cleaning: We clean sofas, mattresses, car upholstery, and prams.
- Leather Cleaning: Our cleaning, conditioning, and recolouring services will restore your leather items to their former glory.
Commercial Cleaning Services
Our commercial cleaning services include:
- Commercial Carpet and Upholstery Cleaning: We use state-of-the-art machinery and eco-friendly products to deep clean your commercial spaces.
- Disinfection and Odour Control: We offer disinfection and odour control services for both domestic and commercial customers.
- Commercial Ozonizing and Steaming: Our ozonizing and steaming services will leave your commercial spaces fresh and clean.
Reliability and Cancellation Issues
Several reviewers have experienced issues with the company's reliability and cancellation policies. Authors Janet Wall, Paul Doonan, Property Market Hub, and Shi Carrie have all reported that they had to cancel or reschedule appointments, only to receive no communication or updates from the company. In some cases, the company failed to show up for the appointed time, leaving customers frustrated and inconvenienced.
Cleaning Standards and Quality of Service
While some reviewers have reported satisfactory cleaning services, others have had mixed experiences. Author Anja Lobert has stated that the company has fallen short of its previous standards, citing a poor job done on carpets and unpleasant customer service. On the other hand, authors Lel Yates and Adam Preston have praised the company's services, highlighting the professionalism, pleasantness, and effectiveness of the cleaners.
Booking and Communication
Reviews have also highlighted issues with booking and communication. Authors Julie Eltringham, Bbg, and Adam Preston have all praised the ease of booking online, but others have experienced difficulties in getting in touch with the company or receiving updates on their appointments.
