Business Details
16 Years
experience
Emergency
services
Professional Plumbing & Heating Services in Tunbridge Wells
Established in 2010, Pantiles Plumbing & Heating delivers expert plumbing and heating solutions across Kent, East Sussex, and London. Our Gas Safe registered and City & Guilds qualified team specialises in boiler installations, bathroom design, emergency repairs, and leak detection. With a commitment to transparency, reliability, and customer satisfaction, we serve both domestic and commercial clients, offering 24/7 emergency services and free initial advice.Our portfolio includes high-profile projects like the Savoy Hotel renovations, demonstrating our technical expertise and attention to detail. Backed by positive reviews on Checkatrade.com, we prioritise clear communication, competitive pricing, and long-term client relationships.
Services
Boiler Installations
Bathroom Design
General Plumbing
Leak Detection
Emergency Repairs
Details
- Year established: 2010
Highlights and features
- We are Gas Safe registered and City & Guilds qualified with 14 years of experience.
- Our vans carry common boiler spares for immediate repairs.
- We offer 24/7 emergency plumbing and heating services.
- Transparent pricing policy with no hidden charges.
- Proven track record with Checkatrade.com customer reviews.
Associations and certifications
- City & Guilds
- Gas Safe Register
What people say
Quick response time
Professional and courteous
No hidden charges
Excellent workmanship
Free advice over phone
Services
Boiler Installations
Specialist boiler installations from like-for-like replacements to full system conversions. We handle all boiler types including combination, conventional, and LPG systems. Our Gas Safe engineers ensure safe, efficient installations with immediate spare parts availability for reduced downtime.
Bathroom Design
Custom bathroom and wetroom design and installation services. From luxury hotel bathrooms to domestic renovations, we deliver tailored solutions with period features and modern conveniences. Our portfolio includes complex installations like cast iron bath positioning and bespoke sanitaryware upgrades.
Emergency Repairs
24/7 emergency plumbing and heating repairs. We respond rapidly to boiler failures, leaks, and urgent plumbing issues. Our service includes same-day diagnostics, pressure loss resolution, and emergency heating restoration with transparent pricing.
Leak Detection
Advanced leak detection services for hidden water leaks. Using specialist equipment, we locate and repair leaks without destructive wall or floor removal. This includes combi boiler pressure loss investigations and continuous water flow issue resolution.
Gas Safety Certificates
Annual gas safety inspections and certification for landlords and businesses. We provide legally required Gas Safety Certificates for boilers and gas appliances, including documentation for tenants and landlords. Service includes LPG system checks and boiler servicing.
People
Alexander Shorter
Founder & Director
Established Pantiles Plumbing in 2010 after completing City & Guilds and Gas Safe qualifications. Holds 14 years' experience in domestic and commercial plumbing, including Savoy Hotel bathroom installations. Manages all job specifications and quality control.
Sebastian Slade
Senior Plumber
Apprenticed under Alex since 2011, transitioning from water-only plumbing to full heating and gas systems. Specialises in boiler servicing and maintenance. Recognised locally for Movember charity involvement and collaborative work with plumbing merchants.
Perry Mills
Heating Engineer
Two-year team member nearing full Gas Safe certification. Focuses on heating system installations and boiler maintenance. Former drainage specialist bringing diverse technical expertise. Developing expertise in boiler servicing and underfloor heating systems.
Ricki Konstandi
Plumbing Engineer
Newest team member with broad experience in reactive maintenance and full plumbing systems. Specialises in rapid problem diagnosis and comprehensive repair solutions. Contributes versatility across both scheduled and emergency plumbing work.
Questions
Are you available for emergency plumbing outside normal hours?
Yes, we provide 24/7 emergency plumbing services with immediate response for boiler breakdowns and urgent leaks.
Do you offer guarantees on your plumbing work?
All our work includes standard guarantees covering parts and labour, with specific terms provided during quotation.
Can you help with landlord gas safety compliance?
We provide annual Gas Safety Certificates, boiler services, and LPG inspections for landlords and letting agents.
What areas do you cover for bathroom installations?
We operate across Kent, East Sussex, and London for complete bathroom design and installation projects.
Do you charge for initial plumbing advice?
No, we offer free initial consultations and quotations for all plumbing and heating requirements.
Are your engineers properly qualified?
All our plumbers hold Gas Safe registration and City & Guilds qualifications with ongoing professional development.
