Transform Your Home with Style and Affordability
At Phillips Carpets, we take pride in being the biggest independent carpet and vinyl stockist in the city. Our journey began in 1984 when brothers David and Thomas Phillips opened the business in the heart of Hereford. Today, the shop is run by David's son Ben and his wife Jodie, who have been trading since 2018.
As a family-run business, we understand the importance of providing exceptional customer service, which is why we have a small team of dedicated professionals who are always ready to assist you. Our team consists of Ben and Jodie, Jay as Manager, Jon as warehouse assistant, and a team of 8 experienced fitters who have been in the industry for a long time.
Our Services
At Phillips Carpets, we strive to make it easy for you to add style to your home. We offer a vast range of products, including carpets, vinyls, and remnants, all of exceptional quality and value. Our prices are unbeatable, with something to suit every budget. We also offer a free measure and quote service, so you can get an accurate estimate of the cost of your flooring project.
Quality Carpets
Our carpet range is extensive, with over 80 rolls of carpet in stock and hundreds of remnants available. We have carpets from renowned manufacturers such as Penthouse, Associated Weavers, and Furlong Flooring, among others. Our prices start from as little as 6.99m2, and we have a variety of underlay options to choose from, including recycled PU, recycled wool, and rubber crumb.
Vinyl Ranges
We also stock a wide range of vinyls, including 2, 3, and 4-meter vinyls in a choice of over 20 different designs, starting from just 10.99m2. We have hundreds of choices from pattern books, giving you a vast amount of options to choose from.
Remnants
Our carpet and vinyl remnant stock is constantly changing, and we have some great offers available. We have a selection of 100% wool Berber, Saxonys, twists, felt or hessian back on offer, with small remnants starting from as little as 10 and room-sized remnants starting at 99. This is a great way to grab a bargain, and all our remnants are available to take away on the day.
Our Mission
At Phillips Carpets, our mission is to provide quality carpets and vinyls at the best possible prices. We strive to make your shopping experience with us as smooth and hassle-free as possible. We take pride in our exceptional customer service, and our experienced team is always ready to assist you with any queries or concerns you may have.
Our Promise
We promise to provide you with the best possible service, quality products, and unbeatable prices. We strive to build long-term relationships with our customers, and we are committed to making your shopping experience with us memorable.
Overall Experience
The overall experience with Phillips Carpets is largely positive, with the majority of customers expressing satisfaction with their transactions.
Positive Aspects
- The staff were frequently praised for their helpfulness, friendliness, and informality.
- The quality of the carpets and flooring was consistently high, with customers expressing satisfaction with their purchases.
- The fitters were also commended for their professionalism and skill.
- Prices were considered competitive, and the overall value for money was seen as excellent.
Negative Aspects
- One customer experienced an issue with incorrect measurement, leading to a poor fit, and felt that the company did not adequately address the problem.
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