Business Details
23 Years
experience
Luxury Bathroom Design & Supply in North Shields
Established in 2003, H2O Bathroom Design Co has built a reputation as a leading provider of luxury bathroom solutions across the North East and nationwide. Our family-run team combines over three decades of industry expertise with a commitment to delivering bespoke designs that reflect individual client preferences. Specialising in both residential and commercial projects, we collaborate with renowned brands like Villeroy & Boch to supply premium sanitaryware while offering end-to-end project management from concept to installation.Our approach prioritises customer satisfaction through personalised consultations, technical precision, and a deep understanding of evolving design trends. With a dedicated showroom in North Shields and a portfolio showcasing innovative wet rooms, spa-inspired ensuites, and industrial-style bathrooms, we cater to clients seeking timeless elegance combined with functional excellence.
Services
Bathroom Design
Sanitaryware Supply
Commercial Projects
Renovations
Project Management
Details
- Year established: 2003
Highlights and features
- We offer 30+ years' experience in luxury bathroom design and supply.
- Our family-run team provides personalised service with dedicated project support.
- We are exclusive North East suppliers for Villeroy & Boch since 2003.
- We manage complete project lifecycles from design to installation.
- Our portfolio includes award-winning commercial and residential developments.
What people say
Exceptional design expertise
Personalised service approach
Premium product quality
Professional project management
Stunning transformation results
Services
Luxury Bathroom Design
We create custom-designed bathrooms tailored to individual preferences and property characteristics. Our designers combine aesthetic vision with technical expertise to deliver functional spaces featuring premium fixtures and innovative layouts. Clients benefit from 3D visualisations, material selection guidance, and seamless integration of smart technology solutions.
Commercial Bathroom Projects
Our team specialises in large-scale commercial installations for hospitality venues and residential developments. We provide coordinated supply and installation of durable, stylish sanitaryware with project management support ensuring compliance with building regulations and timelines. Clients receive dedicated account handling and bulk procurement advantages.
Bathroom Renovations
We transform existing bathrooms through comprehensive renovation services incorporating modern design trends and improved functionality. Our process includes space optimisation, tiling upgrades, and installation of contemporary fixtures while maintaining structural integrity. Clients receive phased project plans minimising disruption during works.
Sanitaryware Supply
As exclusive North East suppliers for Villeroy & Boch, we offer premium-quality sanitaryware collections alongside brands like Bisque and AXOR. Our showroom displays complete bathroom configurations demonstrating product compatibility, with expert advice available on material durability and maintenance requirements for different usage scenarios.
Project Management
Our end-to-end project management covers technical specifications, delivery scheduling, and installer coordination. We liaise with architects and contractors to ensure design compliance with building standards while maintaining aesthetic vision. Clients receive regular progress updates and budget tracking throughout the project lifecycle.
People
Martin Kelly
Director & Founder
With 40+ years in the bathroom industry, Martin established H2O in 2003 after serving as Sales Manager for Showerlux. He oversees contract sales, product sourcing, and staff development while maintaining the company's customer-centric ethos.
Charlotte Coates
Director
Joining H2O full-time in 2007, Charlotte manages client consultations, bathroom design, and project execution. She combines creative vision with operational expertise, having worked with the business since its inception while balancing family commitments.
Sam Kelly
Director
Sam leads technical design consultations and showroom operations since joining in 2018. His expertise in CAD design and product specifications ensures practical implementation of creative concepts while maintaining functional bathroom layouts.
Denise Bell
Company Secretary
With nearly two decades at H2O, Denise handles accounts and customer support. Her long-term involvement provides continuity in financial management and client relations, ensuring smooth business operations since 2005.
Michelle Mason
Sales
Michelle advises clients on value-driven bathroom solutions since joining in 2016. She stays current with design trends and product innovations, offering expert guidance on luxury brand selections and technological advancements in bathroom fixtures.
Questions
What areas do you serve?
We operate across the North East region and provide nationwide services for both residential and commercial bathroom projects.
Do you handle complete bathroom renovations?
Yes, we manage full bathroom renovations from design concept through to installation of premium sanitaryware and fixtures.
Are your design consultations refundable?
Our £75.00 per room design fee is fully refundable against any subsequent order placement with our company.
Do you work on commercial projects?
We specialise in commercial bathroom installations for hospitality venues, residential developments, and office spaces nationwide.
What brands do you supply?
We are exclusive North East suppliers for Villeroy & Boch and also offer products from Bisque, Geberit, and AXOR.
Can you incorporate smart technology?
Yes, our designers integrate smart bathroom technology solutions including automated lighting, heated surfaces, and digital controls.
