At Kettell Gas & Plumbing, we pride ourselves on being a reliable and efficient emergency plumbing service in Leicester. With years of experience in the trade, we have built a reputation for providing high-quality plumbing solutions to our customers in Leicester and surrounding areas.
Our Services
Our team of skilled plumbers are dedicated to providing a comprehensive range of plumbing services, including plumbing repairs, boiler repairs, gas certificates, and central heating installations. Whether you require emergency plumbing assistance or routine maintenance, we are here to help. From leaky taps to full central heating installations, no job is too big or too small for our team.
Our Expertise
At Kettell Gas & Plumbing, we specialise in emergency plumbing situations, drainage issues, shower installations, and radiator installations. Our manufacturers are renowned for their quality, and our team is committed to delivering exceptional service to our customers.
What Sets Us Apart
What sets us apart from other plumbing services is our commitment to quality, courtesy, and tidiness. Our team is proud to be polite, hardworking, and dedicated to delivering exceptional service to our customers. We are not just plumbers - we are problem solvers who are dedicated to getting the job done right.
Our Customer Reviews
Don't just take our word for it! Our customers rave about our service, praising our quality of work, politeness, and hard work. Read our reviews to see what our customers have to say about our service.
Overview of Reviews
The reviews for Kettell Gas are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviews highlight the excellent service, professionalism, and reliability of James, the gas engineer.
Quality of Service
The reviewers consistently praise James for his professionalism, punctuality, and reliability. He is described as "friendly", "polite", and "helpful", and his work is characterized as "fantastic", "excellent", and "top-notch". Many reviewers also mention his knowledge and expertise in the field, with one reviewer stating that he is "very knowledgeable about moving our boiler".
Responsiveness and Communication
James is also commended for his responsiveness and communication skills. Reviewers appreciate his willingness to help, even outside of regular working hours. One reviewer mentions that James video-called them at midnight to help diagnose a boiler issue. Another reviewer praises his "excellent communication" and "regular updates" throughout the job.
Work Quality and Pricing
The quality of James' work is consistently praised, with reviewers mentioning that he is "meticulous", "tidy", and "neat". His prices are also considered reasonable, with one reviewer stating that he provided the "best price" they found in Leicester.
Customer Service
The reviewers are highly satisfied with James' customer service, with many mentioning that they would "highly recommend" him to others. One reviewer states that James "goes above and beyond" to ensure customer satisfaction.