Quality Service, Every Time
Here at E A Gibbs & Son Ltd, we are a family-run business that has been serving the Harrogate and North Yorkshire area for over 60 years. Our team of highly skilled plumbers and heating engineers are dedicated to providing top-notch services to our domestic and commercial customers. From repairing leaking taps to installing complete heating systems, no job is too big or too small for us. We pride ourselves on our attention to detail, efficient workmanship, and excellent customer service.
Our Services
We offer a wide range of services, including gas and heating services, bathroom fitting, boiler servicing, landlord certificates, and plumbing services. Our team is highly skilled and able to complete complex tasks where others may have failed to provide a solution. We are a Gas Safe registered company, and our engineers are fully qualified to work on piped natural gas and liquefied petroleum gas (LPG) systems.
Why Choose Us?
At E A Gibbs & Son Ltd, we are proud of our long-standing reputation in the Harrogate and North Yorkshire area. Our family-run business has been built on trust, quality, and reliability. We are committed to providing excellent customer service, and we strive to build long-term relationships with our customers. Our team of engineers is highly skilled, and we are confident in our ability to complete any job to the highest standard.
Plumbing Services Review Summary
Rate and Reliability
Some customers have expressed dissatisfaction with the company's pricing, citing significant increases in rates. Helen Berry mentioned a 200% increase in rates, which she found unpalatable.
Quality of Service
Most customers have praised the company's professionalism, courtesy, and level of service. Many have commended the plumbers' ability to identify and fix problems quickly and efficiently. Some have mentioned the company's prompt response to emergencies and their ability to attend to issues on the same day.
Customer Service
Some customers have expressed satisfaction with the company's customer service, citing friendly and courteous plumbers, prompt communication, and a willingness to rectify issues. However, one customer, Joanne Jobling, had a poor experience, stating that the company failed to follow up on her request for a quote.
Pricing and Value
While some customers have praised the company's reasonable pricing, others have expressed dissatisfaction with the cost of services. Helen Berry's experience highlights the significant increase in rates, which may be a concern for some customers.
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