Business Details
33 Years
experience
Emergency
services
Your Trusted Heating Solutions Partner
First Call Heating has been serving customers since 1993, prioritising customer satisfaction through competitive pricing and a personal family business approach. We specialise in boiler installations, servicing, and renewable energy solutions, partnering with quality suppliers to ensure high standards. Our environmentally conscious practices include a postcode-based service system to reduce carbon emissions. With Gas Safe registered engineers and Worcester boiler accreditation, we offer same-day emergency services and guaranteed repairs.Our 10-year boiler installation warranty, subject to annual servicing, reflects our commitment to reliability. Showroom consultations allow customers to explore working boiler systems and designer radiators. We maintain transparency with no hidden charges and flexible payment options for care plans.
Services
Boiler Installations
Annual Servicing
Emergency Repairs
Solar Panel Services
Power Flushing
Details
- Year established: 1993
Highlights and features
- Same-day emergency service and guaranteed repairs
- Gas Safe registered engineers with Worcester accreditation
- No hidden charges policy
- Family-run business with 30+ years' experience
- Environmentally conscious postcode-based service system
Associations and certifications
- Gas Safe Register
- Worcester Bosch
What people say
Professional, reliable and prompt
Polite and helpful
Quick annual service
Local company
Tidy and flexible
Services
Boiler Installations
We specialise in modern boiler installations with 10-year warranties when maintained annually. Our Worcester-accredited engineers ensure efficient system integration, offering combi, system, and regular boiler options. All installations include system efficiency optimisation and customer training on controls.
Annual Servicing
Comprehensive boiler servicing maintains warranty validity and system efficiency. Our engineers perform safety checks, component inspections, and performance optimisations. Regular maintenance reduces breakdown risks and extends equipment lifespan while ensuring safe operation.
Emergency Repairs
Gas Safe registered engineers provide rapid response for heating emergencies. We prioritise same-day repairs with transparent pricing. Our service covers all boiler types and includes temporary heating solutions during repairs when needed.
Power Flushing
This process removes sludge and debris from central heating systems using magnetic filtration. It restores system efficiency, eliminates cold radiator spots, and prevents boiler damage. We recommend this service for older systems showing reduced performance.
Solar Panel Services
We offer solar thermal system maintenance and health checks. Our services include fluid replacement, system flushing, and performance optimisation. While no longer installing new systems, we maintain existing Worcester Greenskies installations to ensure continued energy savings.
People
James Walker
Director
With over 30 years in the heating industry, James leads our team of Gas Safe engineers. He oversees technical operations and customer service standards, ensuring every installation meets Worcester accreditation requirements.
Questions
Do you offer same-day emergency heating repairs?
Yes, we provide same-day emergency repairs with guaranteed response times for boiler breakdowns.
Are your engineers Gas Safe registered?
All our heating engineers hold current Gas Safe registrations and Worcester boiler accreditation.
What boiler service plans are available?
We offer four care plans: Service Plan, Boiler Care, Heating Care, and Total Care with monthly payment options.
Can you service solar thermal systems?
Yes, we provide maintenance and health checks for existing Worcester solar thermal installations.
Do you have a showroom for product demonstrations?
Our Chandlers Ford showroom displays working boiler systems and designer radiators for customer consultation.
What areas do you cover?
We serve Chandlers Ford, Romsey, Winchester, Eastleigh, and Southampton areas with postcode-based scheduling.
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