Business Details
14 Years
experience
Your Trusted Partner for Damp Solutions
TrustGuard has been delivering specialist damp proofing and damage restoration services across the North East since 2012. As a Which? Approved Trusted business, we combine technical expertise with a commitment to resolving damp, condensation, woodworm, and structural issues through proven methodologies. Our team of certified professionals holds extensive industry experience, having completed thousands of residential and commercial projects with precision and care. We operate under rigorous quality standards, evidenced by our public liability insurance, 10-year insurance-backed guarantees, and adherence to British Standards for basement waterproofing. Our reputation for integrity and reliability has been built through consistent delivery of cost-effective solutions that prioritise client satisfaction.With a focus on transparency, we provide no-obligation quotations and maintain open communication throughout every project. Our local knowledge of North East property conditions enables tailored recommendations that address both immediate concerns and long-term prevention. The business maintains strong partnerships with material suppliers to ensure access to cutting-edge treatments while maintaining competitive pricing. Regular training ensures our workforce remains current with evolving industry practices and environmental regulations. Client testimonials consistently highlight our professionalism, technical competence, and the lasting effectiveness of our remedial solutions.
Services
Damp Proofing
Basement Waterproofing
Condensation Treatment
Woodworm Removal
Pre-Purchase Surveys
Details
- Year established: 2012
Highlights and features
- Certified damp specialists with 12+ years of local experience
- 10-year insurance-backed guarantees on all work
- Which? Trusted Trader accredited professionals
- Competitive pricing with no hidden fees
- No-obligation surveys and detailed remedial recommendations
Associations and certifications
- Which? Trusted Trader
What people say
Excellent Quality Service
Trustworthy and Professional
Professional & Trustworthy
Highly recommended
Quick response
Services
Damp Proofing
Our damp proofing specialists identify and resolve rising damp issues through professional damp proof course injections. We address moisture penetration in walls using industry-approved materials and techniques that comply with British Standards. Each treatment includes comprehensive diagnosis to determine root causes and prevent recurrence.
Basement Waterproofing
We implement Type A, B, and C waterproofing systems to protect basements from groundwater ingress. Our solutions include cavity drain membranes, structural waterproofing, and tanking systems that meet BS8102:2009 standards. Projects transform damp basements into habitable spaces while maintaining structural integrity.
Condensation Treatment
Our condensation control services eliminate black mould growth through ventilation improvements and moisture management. We install specialist condensation units and recommend thermal upgrades to prevent surface condensation on windows, walls, and cold spots in residential properties.
Woodworm Treatment
We identify and treat wood-boring beetle infestations using environmentally responsible chemicals. Our process includes frass analysis, structural timber assessment, and application of market-leading treatments that protect against common furniture beetles and deathwatch beetles with 20-year guarantees.
Pre-Purchase Surveys
Our detailed damp and timber surveys identify hidden defects during property transactions. We provide comprehensive reports with photographic evidence and remediation cost estimates to inform purchasing decisions. Surveys cover rising damp, woodworm activity, and structural integrity assessments.
Questions
What damp proofing services do you offer?
We provide rising damp treatment, condensation control, basement waterproofing, woodworm treatment, and pre-purchase surveys across the North East.
Do you offer guarantees on your work?
Yes, we provide 10-year insurance-backed guarantees for damp proofing and 20-year guarantees for woodworm treatments.
Are your surveys non-invasive?
Our initial assessments use moisture meters and visual inspections. Invasive checks only occur with client permission to confirm hidden issues.
Can you treat severe woodworm infestations?
Yes, we handle all infestation levels using professional-grade treatments and replace severely damaged timber when necessary.
Do you work on commercial properties?
Yes, we provide damp and waterproofing solutions for both residential and commercial buildings across the region.
How quickly can you complete treatments?
Most damp proofing jobs complete within 1-3 days, while basement projects typically take 5-7 working days depending on complexity.
