Business Details
29 Years
experience
Emergency
services
Your Trusted Partner for Home Improvement Solutions
Established in 1997, New Image Home is a family-run business dedicated to delivering premium glazing solutions across Essex and London. As a FENSA-registered company, we specialise in windows, composite doors, conservatories, and cladding, combining advanced materials with expert installation to enhance home security and energy efficiency. Our team prioritises customer satisfaction through transparent pricing, no-pressure consultations, and a 10-year product guarantee. We maintain rigorous quality standards using CNC-fabricated components and collaborate with insured subcontractors for larger projects.With decades of combined experience, our directors oversee every installation to ensure precision and durability. Our commitment to innovation is reflected in our use of Secured by Design locking systems and energy-efficient glass, while our 24/7 emergency service addresses urgent repair needs promptly. Customer testimonials consistently highlight our professionalism, attention to detail, and exceptional aftercare support.
Services
Windows
Composite Doors
Bi-Folding Doors
Conservatories
Cladding
Skylights
Emergency Repairs
Locksmith Services
Fascias & Soffits
Sealed Units
Details
- Year established: 1997
Highlights and features
- Family-run business with 27 years of local expertise
- FENSA-registered installations meeting strict building regulations
- 10-year product guarantee on all glazing solutions
- No-pressure sales approach with transparent pricing
- 24/7 emergency repair service available
Associations and certifications
- FENSA
What people say
Excellent workmanship
Professional team
No pressure sales
Prompt emergency response
Highly recommend
Services
Composite Doors
Our composite doors feature 48mm solid timber cores with Ultion locks, offering superior security and thermal efficiency. Customisable designs include modern and traditional styles with 10-year guarantees. Professional installation ensures perfect fitting and long-term performance.
Conservatories
We construct energy-efficient conservatories using Kommerling OV Gold systems with optional self-cleaning glass. Bespoke designs maximise natural light while maintaining thermal comfort. All installations include a 10-year structural warranty.
Window Repairs
Emergency and scheduled repairs cover sealed units, locks, hinges, and frames. Our 24/7 service responds promptly with competitive rates starting at 75+VAT. All repairs maintain original security standards and energy efficiency.
Cladding Installation
Durable uPVC cladding solutions enhance property aesthetics while protecting against weather damage. Available in multiple finishes with matching fascias and soffits. Professional fitting ensures seamless integration with existing structures.
Skylights
Skypod lantern roofs and skylights introduce natural light into darker spaces. Custom options include colour glass and pitched designs. All installations feature low-energy glass and 10-year performance guarantees.
People
Mark Anderson
Director
With over 25 years in home improvements, Mark oversees operations and client relations. His expertise in secure glazing solutions ensures every project meets exacting standards while maintaining budget efficiency.
Brett Anderson
Operations Manager
Brett manages installations and technical consultations, specialising in composite door specifications. He guides customers through product choices while ensuring compliance with security and building regulations.
Kim Anderson
Accounts Manager
Kim handles financial operations and customer billing, ensuring transparent pricing and efficient service coordination. Her administrative oversight supports the company's no-pressure sales approach.
Paul Bore
Head Surveyor
Paul conducts site assessments and measurements, guaranteeing precise fitting for windows, doors, and conservatories. His technical expertise ensures compliance with FENSA standards during every installation.
Doug Clarke
Installations Manager
Doug supervises fitting teams, maintaining quality control across all projects. With extensive experience in glazing systems, he ensures installations meet security, thermal, and aesthetic requirements efficiently.
Questions
What areas do you serve?
We operate throughout London, South East London, and Essex, including Romford, Harold Wood, and Upminster.
Do you offer guarantees?
All installations come with a 10-year product guarantee, with emergency repairs covered by a 5-year warranty.
Are your installers qualified?
Our team are FENSA-certified, with decades of combined experience in secure glazing solutions and building regulations.
Can you handle urgent repairs?
Yes, our 24/7 emergency service responds promptly to broken glass, lock failures, and other urgent issues.
What payment options are available?
We accept major credit/debit cards and bank transfers. Full payment terms are provided in your written quotation.
Do you use subcontractors?
For larger commercial projects, we employ vetted subcontractors covered by our public liability insurance.
