One call unblocks it all!
At Norfolk Drain Services Ltd, we take pride in being a family-run business that has been serving the community for over 15 years. With a reputation for reliability and professionalism, we have established ourselves as the leading independent drainage company in Norwich and the surrounding areas.
Our Commitment to Service
As a family-owned business, we understand the importance of building strong relationships with our customers. We strive to provide exceptional service, ensuring that all our customers receive a hassle-free experience from start to finish. Our fully trained and uniformed engineers use state-of-the-art equipment to diagnose and resolve drainage problems quickly and efficiently.
Services for Business
At Norfolk Drain Services Ltd, we understand that businesses require reliable and prompt solutions to their drainage problems. That's why we offer a comprehensive range of services designed specifically for businesses. Our team of experts can help with:
- Unblocking drains
- Drain cleaning and maintenance
- Drain repairs and lining
- CCTV drain surveys
- Drain installations
- Preventative maintenance contracts
- Removal of pipe obstructions such as tree roots
Domestic Services
We also provide a range of services for homeowners, including:
- Unblocking drains
- Drain cleaning and maintenance
- Drain repairs
- CCTV drain surveys
- Drain installations
Our team of experts is committed to providing exceptional service, ensuring that all our customers receive a hassle-free experience from start to finish.
What Our Customers Say
At Norfolk Drain Services Ltd, we take pride in our excellent customer service and the positive feedback we have received from our customers. Here are a few testimonials that reflect the high standards we strive to maintain:
- "I wouldn't hesitate to recommend Norfolk Drains Services as we have used them for 6 years without problems" - Paul, Dereham
- "They unblocked our drains quickly and without fuss. Very professional company" - Harry, Norwich
- "We were impressed by the cheerful, efficient and professional skills of the engineers. Both were prepared to explain carefully the process in such a way that the information was easy to understand. The office administration was excellent. We would have no hesitation in giving Norfolk Drain Services the highest recommendation." - Mr & Mrs C, Swaffham
Contact Us
If you need any assistance with your drainage problems, please do not hesitate to contact us. You can reach us on 01603 415081 or email us at info@norfolkdrainservices.co.uk. We look forward to serving you.
Overall Experience
The overall experience of the customers with Norfolk Drain Services is overwhelmingly positive, with most customers praising the company's friendly, knowledgeable, and efficient service.
Positive Aspects
Friendly and Knowledgeable Staff
Many customers have praised the staff at Norfolk Drain Services for being friendly, knowledgeable, and helpful. They have been commended for taking the time to explain the issues and provide solutions, as well as offering tips on how to avoid future problems.
Efficient and Professional Service
The company's service has been described as efficient, fast, and professional. Customers have appreciated the prompt response to their calls, and the quick resolution of their drainage issues.
Rectification of Issues
Several customers have reported that the company has gone above and beyond to rectify issues, including providing additional information and support to ensure that the problems do not recur.
Negative Aspects
Poor Quality of Work
One customer has reported a negative experience with the company, citing poor quality of work and a failure to rectify the issue despite repeated requests.
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