Business Details
19 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Norwich
Established in 2007, WWS Plumbing & Heating has built a reputation for delivering high-quality plumbing, heating, and gas safety services across Norfolk. Our Gas Safe registered engineers are trained to meet the exacting standards of leading manufacturers like Baxi and Vaillant, ensuring every installation and repair meets industry benchmarks. With a team of six skilled professionals, we combine technical expertise with a commitment to customer satisfaction, offering 24-hour emergency call-outs and a 12-month workmanship guarantee on bathroom installations.Our focus on continuous training and use of genuine parts underscores our dedication to reliability and long-term solutions. From boiler servicing to complete bathroom renovations, we prioritise transparency, competitive pricing, and tailored advice to meet both residential and commercial needs.
Services
Boiler installations
Plumbing repairs
Gas safety certificates
Bathroom renovations
Emergency call-outs
Details
- Year established: 2007
Highlights and features
- We offer Gas Safe registered engineers with 15 years of local experience.
- Our 12-month workmanship guarantee covers all bathroom installations.
- 24-hour emergency call-out service for urgent plumbing issues.
- Accredited installers of Baxi and Vaillant energy-efficient boilers.
- Team of six qualified professionals handling all aspects of plumbing and heating.
Associations and certifications
- Gas Safe Register
- Baxi
- Vaillant
What people say
5 out of 5
Reliable service
Quality work
Prompt assistance
Excellent communication
Services
Boiler installations
We supply and install energy-efficient Baxi and Vaillant boilers, ensuring optimal performance and compliance. Our engineers provide tailored solutions for domestic properties, including combi and system boilers. All installations come with manufacturer warranties and Gas Safe certification.
Plumbing repairs
From burst pipes to leaking taps, our Gas Safe engineers deliver rapid repairs using genuine parts. We address heating system faults, powerflushing, and emergency leaks with a 24-hour call-out service across Norfolk.
Gas safety certificates
We issue CP12 Gas Safety Certificates for landlords, ensuring compliance with legal requirements. Our inspections cover all gas appliances, with documentation provided upon completion for rental properties in Norwich.
Bathroom renovations
Full bathroom refurbishments from design to installation, including tiling, plumbing, and electrical work. We offer a 12-month guarantee on workmanship, with bespoke solutions for modern or traditional spaces.
Emergency call-outs
Urgent assistance for boiler breakdowns, gas leaks, and plumbing emergencies. Our team responds promptly outside standard hours, with call-out rates starting at 90 for the first hour of boiler repairs.
People
Dale Wilcox
Company Director
Founded the business in 2007 with a focus on quality and affordability. Leads a team of six skilled engineers, maintaining hands-on involvement in service delivery and customer relations.
James
Bathroom Specialist
Joined in 2021, specialising in bespoke bathroom installations. Combines carpentry skills with plumbing expertise to deliver high-standard renovations, ensuring customer satisfaction through attention to detail.
Carl
Senior Plumber
Qualified engineer with expertise in heating installations and boiler upgrades. Works closely with apprentices, sharing knowledge to maintain service quality and technical standards across projects.
Cullum
Install Specialist
Started as an apprentice in 2016, now specialising in boiler and heating systems. Collaborates with senior engineers to deliver efficient upgrades, focusing on long-term system reliability for clients.
Ollie
Apprentice
Training since 2024, learning all aspects of plumbing and heating. Supports the team with emerging technical knowledge, committed to upholding the company's standards of service excellence.
Questions
What services do you offer?
We provide boiler installations, gas safety certificates, plumbing repairs, bathroom renovations, and 24-hour emergency call-outs across Norfolk.
Are your engineers Gas Safe registered?
Yes, all our engineers hold Gas Safe certification, ensuring compliance with safety standards for boiler and gas appliance work.
Do you offer guarantees on work?
Bathroom installations include a 12-month workmanship guarantee. Boiler parts carry a 1-year warranty when replaced.
How quickly can you respond to emergencies?
Our 24-hour call-out service aims to address urgent issues within hours, prioritising boiler breakdowns and gas leaks.
What areas do you cover?
We operate throughout Norfolk, with a focus on Norwich and surrounding districts for domestic and commercial clients.
