Business Details
50+ Years
experience
Your Trusted Removals & Storage Partner in Croydon
Established in 1930, F Smith and Son is a family-run removals and storage business serving Croydon, South London, and surrounding areas. With over 90 years of experience, we specialise in domestic and commercial removals, European and international relocations, and secure storage solutions. Our commitment to quality is evidenced by our membership of the British Association of Removers (BAR), adherence to the BSEN 12522 Quality Standard, and fully DBS-checked staff. We offer tailored services including full packing, fragile-only packing, and specialist export wrapping, alongside flexible moving packages from Bronze to Platinum levels.Our purpose-built vehicles, 24-hour CCTV-monitored storage facilities, and advanced payment guarantee scheme ensure client belongings are handled with utmost care. Customer testimonials highlight our professionalism, efficiency, and dedication to resolving issues through the Furniture & Home Improvement Ombudsman. We maintain transparent pricing with no hidden fees, providing free consultations and fixed-price quotes to build long-term trust with our clients.
Services
House Removals
Commercial Relocation
European Removals
Storage Solutions
Packing Services
Details
- Year established: 1930
Highlights and features
- Family-run business with 90+ years of removals expertise
- BAR-accredited with BSEN 12522 quality-certified operations
- All staff DBS-checked and professionally trained
- 24-hour CCTV-monitored storage facilities in Croydon
- Transparent fixed pricing with no hidden fees
Associations and certifications
- British Association of Removers (BAR)
- BSEN 12522
- BAR APG (Advanced Payment Guarantee)
What people say
Exceptional service
Superb service
Exceeded expectations
Friendly and efficient
Smooth process
Services
House Removals
We provide comprehensive house removal services for local, national, and international moves. Our trained teams handle properties of all sizes, from small flats to large estates, using purpose-built vehicles and specialist packing materials. Clients benefit from four service tiers (Bronze to Platinum) including optional unpacking, furniture assembly, and appliance disconnection.
Storage Solutions
Our Croydon facility offers short and long-term storage with 24/7 CCTV monitoring. We provide containerised storage (goods handled only twice), self-storage units with flexible access, and commercial storage with locking technology. Competitive rates apply for domestic and business clients requiring temporary or extended storage during property transitions.
Packing Services
We offer full packing services using premium materials, including fragile-only packing for delicate items. Our teams wrap and crate valuables using export-standard techniques, with optional crate-making for antiques and fine art. Packing is included in Gold/Platinum packages or available as a standalone service with same-day delivery of packing supplies.
Commercial Relocation
Specialist office relocation services minimise business disruption through phased moves and weekend operations. We handle IT equipment, filing systems, and heavy machinery with dedicated project managers. Services include pre-move planning, secure document storage, and post-move reassembly, ensuring compliance with health and safety regulations during transitions.
European Removals
We facilitate door-to-door European removals with weekly vehicle departures to popular destinations. Our services include customs clearance documentation, export wrapping, and transit insurance. Clients receive dedicated account management for complex international relocations, with storage-in-transit options available for multi-stage moves across continental Europe.
People
Richard Smith
Director
Third-generation leader with 40+ years in removals industry. Expanded business to include international services and modern storage facilities. Holds Certificate of Professional Competence in removal operations.
John Smith
Operations Manager
Joined business in 2002, overseeing daily operations and staff training. Completed Certificate of Professional Competence. Specialises in logistics coordination for complex relocations across the UK and Europe.
David Smith
International Services Manager
Manages European and global moves since 2006. Secured international operator licence and developed partnerships with bonded agents worldwide. Focuses on customs compliance and cross-border logistics solutions.
Sue Smith
Company Secretary
Handles financial operations since the 1980s, transitioning from part-time bookkeeper to full-time director. Ensures compliance with HMRC regulations and manages client payment guarantee schemes.
Questions
What areas do you cover for removals?
We operate from Croydon across South London, Surrey, Kent, nationwide UK, and internationally to Europe and global destinations.
Do you offer packing materials for self-packers?
Yes, we sell complete packing bundles including specialist materials for fragile items, electronics, and wardrobe boxes at competitive prices.
How can I get an accurate removal quote?
Request a free site survey or use our video survey service. We'll assess your property's contents and access requirements to provide a fixed-price quotation.
Are my belongings insured during transit?
All BAR members provide liability insurance. We offer MoveProtect comprehensive coverage options for additional peace of mind during relocation.
Can you move heavy or specialist items?
Yes, we handle pianos, hot tubs, safes, and other heavy items using specialist equipment and experienced teams for safe transportation.
What storage security measures do you have?
Our Croydon facility features 24-hour CCTV monitoring, alarmed units, and secure access controls for both containerised and self-storage options.
