Transforming Your Home, One Floor at a Time.
We are a design-led, independent flooring retailer specialising in the supply and installation of high-quality carpets, runners, vinyl, and hardwood floors. With two showrooms conveniently located in Richmond and Twickenham, we have been proudly serving the local community since 2015.
Our Story
We opened our first showroom in 2015 with a simple mission: to provide the very best in flooring solutions to our customers. Since then, we have built a reputation for excellent service, beautiful products, and stunning results. We have earned a loyal customer base and have been rated five stars on Google and Houzz.
Our Expertise
Our knowledgeable and experienced staff are always ready to help you find the perfect flooring solution for your needs, budget, and style. We will guide you through our extensive product range, which includes top brands and exclusive designs. Our team will assist you from your initial enquiry to installation and aftermarket support.
Our Services
We offer a wide range of services to ensure that you find the perfect flooring solution. Our services include:
- Free consultation and estimates
- Measuring and estimating service
- Expert installation and fitting
- Aftercare and maintenance support
Why Choose Us?
At Woven & Woods, we pride ourselves on our exceptional customer service, stunning results, and competitive pricing. We have a passion for flooring and a commitment to excellence. Our mission is to provide you with an unforgettable shopping experience and a beautiful floor that exceeds your expectations.
Our Product Range
Our product range includes:
- Carpets from top brands and exclusive designs
- Runners in various materials and styles
- Vinyl and resilient flooring options
- Hardwood flooring, including engineered wood and parquet
Get in Touch
If you have a project, we would love to hear about it! Contact us today for a free consultation and estimate. We look forward to working with you.
Overview of Woven & Woods Reviews
Woven & Woods, an independent business, has received a mix of positive and negative reviews from its customers. The majority of the reviews are positive, praising the company's staff, service, and quality of products.
Positive Feedback
The positive reviews highlight the company's strengths, including:
- Excellent Customer Service: Many reviewers praised the helpful and knowledgeable staff, who provided excellent customer service from start to finish.
- Quality of Products: Reviewers were delighted with the quality of the flooring, carpets, and wood flooring, which exceeded their expectations.
- Professional Installation: The installers were commended for their professionalism, efficiency, and attention to detail.
Negative Feedback
The negative reviews brought to light some areas for improvement:
- Poor Customer Service: One reviewer experienced poor customer service, feeling that the staff were unhelpful and did not approach them to offer assistance.
- Quality Issues: Another reviewer had issues with the quality of the carpet, which was not moth-proof as promised, and the company's response to the issue was unsatisfactory.
