Business Details
19 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Basingstoke
A & K Carpet Cleaning is a family-run business established in Basingstoke in 2007, dedicated to delivering exceptional cleaning results while maintaining a friendly and professional service. Our team of NCCA-trained professionals specialises in carpet, upholstery, and mattress cleaning, utilising advanced techniques and eco-friendly products to ensure thorough, safe cleaning. With over 17 years of experience and a 100% money-back guarantee, we prioritise customer satisfaction, serving Basingstoke, Winchester, Newbury, Tadley, and Hook. Our commitment to quality has earned us recognition as the Excellence Business of the Year 2024 and over 280 glowing reviews. 
Services
Carpet Cleaning
Upholstery Cleaning
Mattress Cleaning
Odour Removal
Rug Cleaning
Details
- Year established: 2007
Highlights and features
- NCCA-trained professionals with 17 years of local expertise
- 100% money-back guarantee on all cleaning services
- Eco-friendly products and advanced sanitisation techniques
- 24/7 emergency service with rapid response times
- Over 280 five-star reviews from satisfied customers
Associations and certifications
- NCCA
What people say
Amazing service
Fantastic job
Spotless results
Highly recommend
Professional and thorough
Services
Carpet Cleaning
Our carpet cleaning service utilises hot water extraction to remove deep-seated dirt, allergens, and bacteria. NCCA-certified technicians ensure a thorough clean with eco-friendly solutions, leaving carpets refreshed and dry within hours. Ideal for homes and businesses seeking long-lasting hygiene and appearance enhancement.
Upholstery Cleaning
Specialising in fabric and leather upholstery, we eliminate stains, odours, and bacteria using industry-leading methods. Our process preserves fabric integrity while restoring freshness, ensuring furniture longevity. Clients praise our attention to detail and ability to handle delicate materials like viscose and silk.
Mattress Cleaning
This service targets dust mites, bed bugs, and allergens, employing sanitisation techniques that improve sleep environments. Using non-toxic solutions, we deep-clean mattresses to extend their lifespan, with clients noting visible improvements in allergy symptoms and mattress appearance.
Odour Removal
Our odour removal tackles pet smells, smoke, and bacterial growth at their source. By combining deep cleaning with enzymatic treatments, we neutralise persistent odours rather than masking them, ensuring a healthier indoor environment for homes and offices.
Rug Cleaning
We clean rugs of all sizes and materials, including wool and cotton, using methods tailored to preserve their texture and colour. The process involves pre-treatment, deep cleaning, and protective coatings to resist future stains, with clients highlighting restored vibrancy and softness.
People
Steve
Lead Cleaner
Steve has over 15 years of experience in professional cleaning, specialising in carpet and upholstery restoration. Known for his meticulous approach, he ensures every job meets NCCA standards while maintaining a friendly, client-focused attitude.
Stephen
Senior Technician
Stephen joined A & K Cleaning in 2010 and has become a trusted figure for end-of-tenancy and domestic cleans. His expertise in stain removal and client communication has earned him consistent five-star feedback from repeat customers.
Questions
What areas do you cover?
We serve Basingstoke, Winchester, Newbury, Tadley, Hook, and surrounding areas with flexible scheduling options.
Are your cleaning products eco-friendly?
Yes, we use non-toxic, eco-friendly solutions safe for pets, children, and sensitive environments.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency services for urgent stains, odours, or post-incident cleanups.
How long does carpet cleaning take?
Most domestic jobs take 2-3 hours, with carpets drying within 1-2 hours using our rapid-drying technology.
Do you guarantee your work?
We offer a 100% satisfaction guarantee—if you’re unhappy with any service, we’ll refund or re-clean at no cost.
Are your staff trained and insured?
All technicians are NCCA-trained, insured, and follow strict PAS 86:2008 industry standards for safety and quality.
