Business Details
36 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts in Bishop's Stortford
Established in 1990, Five Oax has built a reputation for excellence in plumbing, heating, and bathroom services across Bishop's Stortford and surrounding areas. Founded by John Oakes, a Gas Safe registered engineer with over 30 years' experience, our family-run business combines traditional craftsmanship with modern techniques. We specialise in boiler installations, bathroom design, heating systems, and property refurbishments, ensuring every project meets exacting standards. Our team of skilled professionals, many trained in-house, delivers tailored solutions while maintaining a commitment to minimal disruption and exceptional customer service.Gas Safe registered since 2009, we prioritise safety and efficiency in all gas-related work. Customer satisfaction remains our cornerstone, evidenced by our high rate of repeat business and referrals. We project-manage full refurbishments using trusted subcontractors alongside our permanent team, guaranteeing quality across all trades. Our transparent approach includes free annual boiler service reminders and upfront pricing. With a legacy of over 30 years serving Hertfordshire and Essex, we continue to uphold the values of reliability, expertise, and community trust that define our business.
Services
Boiler Repairs
Bathroom Installations
Heating Systems
Plumbing Services
Property Refurbishments
Landlord Certificates
Decorating Services
Details
- Year established: 1990
Highlights and features
- Family-run business with 30+ years' local experience
- Gas Safe registered engineers for all gas work
- Tailored solutions for residential and commercial properties
- Project-managed refurbishments with trusted subcontractors
- Award-winning customer service with 98% satisfaction rate
Associations and certifications
- Gas Safe Register
What people say
Professional at all times
Efficient and hardworking team
Outstanding workmanship
Excellent customer service
Stress-free installations
Services
Boiler Repairs
Our Gas Safe registered engineers provide rapid boiler repair services for residential and commercial properties. We diagnose and fix faults in all boiler types, ensuring safe and efficient operation. Emergency call-outs available with same-day response for urgent heating failures.
Bathroom Installations
We offer complete bathroom design and installation services, including showers, baths, and wet rooms. Our team handles all aspects from plumbing to tiling, creating functional and stylish spaces tailored to client specifications and budget requirements.
Heating Systems
Specialist heating system installations and upgrades featuring modern condensing boilers, radiators, and smart controls. We optimise energy efficiency while ensuring reliable performance across residential and commercial properties in Bishop's Stortford area.
Plumbing Services
Comprehensive plumbing solutions covering repairs, installations, and maintenance. Our qualified team handles burst pipes, leak detection, tap replacements, and complete system installations with minimal disruption to property occupants.
Property Refurbishments
Full property refurbishment services incorporating all trades under one project manager. We coordinate bathroom upgrades, kitchen installations, and whole-house renovations while maintaining strict quality control and timelines.
People
John Oakes
Director
With over 30 years' experience in plumbing and heating, John established Five Oax in 1990. He oversees all projects personally, ensuring quality standards are maintained across boiler installations, bathroom renovations, and property refurbishments.
Sue Oakes
Company Secretary
Sue manages administrative operations and customer communications for Five Oax. Her organisational skills ensure smooth coordination between clients and technical teams during complex renovation projects.
David Oakes
Senior Engineer
David leads technical installations and repairs, specialising in boiler systems and heating upgrades. With 15+ years' field experience, he delivers expert solutions while maintaining Five Oax's high service standards.
Questions
Are your engineers Gas Safe registered?
Yes, all our gas engineers are Gas Safe registered. We replaced our CORGI registration in 2009 and maintain current certification for all gas-related work.
Do you offer emergency boiler repairs?
We provide emergency boiler repair services with rapid response times. Our team prioritises urgent heating failures to restore warmth as quickly as possible.
Can you handle complete bathroom renovations?
Yes, we offer full bathroom design and installation services including plumbing, tiling, electrics, and project management. Our team creates custom solutions for both residential and commercial properties.
What areas do you serve?
We primarily serve Bishop's Stortford and surrounding areas in Hertfordshire and Essex, covering both residential and commercial clients across these regions.
Do you provide landlord gas safety certificates?
Yes, we issue Landlord Gas Safety Certificates as part of our gas safety services. This can be combined with boiler servicing for cost-effective compliance.
How long has Five Oax been in business?
Five Oax has operated since 1990, providing plumbing, heating, and renovation services in Bishop's Stortford. We've built our reputation on over 30 years of consistent quality and customer satisfaction.
