Your Security is Our Priority
1st Glass and Locks is a Family-run Isle of Wight business operated by Father and son Mark & Jake who are fully insured, CRB checked and Trading Standards Approved. With over 20 years of glass and lock experience, we have built a reputation for providing a comprehensive locksmith glazing and UPVC repair service to both residential and commercial customers across the Isle of Wight.
Our Services
Our locksmith services are designed to provide you with a fast, reliable, and efficient solution to all your lock-related needs. Whether you're locked out of your property, need to upgrade your locks, or require lock repairs, we can help. Our comprehensive range of locksmith services includes lockouts, new locks, lock upgrades, lock repairs, and replacements. We carry a wide selection of locks from leading brands, including Yale, Chubb, Era, and Union, ensuring that we can complete the job in just one visit.
Our glazing services are designed to provide you with a rapid response to your emergency glazing needs. We offer a 24/7 emergency glazier call-out service, 7 days a week, to ensure that we can restore safety and security to your property as quickly as possible. Our glazing services include emergency boarding and glazing, glass repairs, and replacements for both domestic and commercial properties.
Our UPVC repair services are designed to provide you with a cost-effective solution to your UPVC door and window repair needs. We can repair and replace broken or damaged UPVC doors and windows, including cat flaps, letterboxes, and spy holes, at a fraction of the cost of replacing the entire unit. Our UPVC repair services also include the replacement of broken or damaged double-glazed units, ensuring that your property is energy-efficient and secure.
Why Choose Us
At 1st Glass and Locks, we pride ourselves on our exceptional customer service, rapid response times, and competitive pricing. We understand that being locked out of your property or experiencing broken windows or doors can be stressful, which is why we strive to provide a fast, reliable, and efficient service to get you back to normal as quickly as possible. Our team of experts is fully insured, CRB checked, and Trading Standards approved, giving you complete peace of mind.
Overview of Customer Reviews
The reviews highlight the exceptional service provided by a lock and glazing company. Customers are extremely satisfied with the prompt response, efficient service, and professionalism of the tradesman.
Prompt Response and Efficient Service
Many reviewers praised the company's quick response to their emergencies. Some customers received same-day service, with one reviewer having a new lock installed within an hour of calling. Others appreciated the efficient completion of jobs, including lock repairs and replacements, and glazing work.
Professionalism and Friendliness
Reviewers consistently praised the professionalism and friendliness of the tradesman, Mark. He was described as pleasant, tidy, and efficient, with excellent communication skills. Customers appreciated his ability to explain the benefits and drawbacks of various options and provide helpful advice.
High-Quality Workmanship
The quality of the work was consistently high, with reviewers praising the excellent standard of the lock installations, repairs, and glazing work. One reviewer was impressed with the replacement of a couple of panes in their double glazing, which exceeded their expectations.
Value for Money
Customers were pleased with the reasonable prices charged by the company, with one reviewer describing the cost as "very reasonable". The value for money was seen as excellent, with many reviewers highly recommending the company to others.