Trust us to keep you warm
At HeatGlow, we are a team of experts who are dedicated to providing exceptional heating and plumbing services to our customers in Cardiff and its surrounding areas. With over 30 years of combined experience, we have established ourselves as a trusted and reliable company that you can count on. Our team of engineers are highly experienced, Gas Safe registered, and committed to delivering excellence across our range of services.
Our Services
We understand the importance of having a fully functional boiler in your home, which is why we offer a comprehensive range of services to ensure your boiler is working efficiently and safely. Our services include boiler servicing, boiler repairs, and boiler replacements. We also provide finance options to make our services more accessible to our customers.
Our boiler servicing involves a thorough check of your boiler to ensure it is working correctly and identify any potential issues before they become major problems. Our engineers will carry out a series of checks, including a visual inspection, boiler firing, and safety checks to ensure your boiler is working safely and efficiently.
If your boiler has stopped working or is experiencing problems, our team of experts will arrive on-site and complete all required works to get your boiler up and running again. We also provide a range of boilers and undertake all installation types, ensuring you have access to the right boiler that fits your needs.
Why Choose HeatGlow?
At HeatGlow, we pride ourselves on our exceptional customer service, which sets us apart from our competitors. We are a Which? Trusted Trader, which means you can trust us to carry out repairs, servicing, and installations to the highest standard. We also offer a first-class guarantee, which gives you peace of mind knowing that our work is of the highest quality.
Our team of friendly engineers is always ready and waiting to provide our first-class service. We can save you money, stress, and ensure you benefit from the best boilers on the market. We are committed to delivering excellence across our range of services, and we are dedicated to providing a seamless service that you can rely on.
Our Mission
Our mission is to provide our customers with an exceptional service that enables them to put their trust in us time and time again. We strive to provide a personal service that is driven to deliver customer satisfaction, and we are dedicated to providing a seamless service that you can rely on.
Overall Impression
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings and expressing their satisfaction with the service provided by Heatglow.
Service Quality
The reviewers praised the professional, friendly, and punctual service provided by the engineers. They were impressed with the timely manner in which the work was completed, and the clear explanations given for the repairs and services performed.
Engineers' Conduct
Many reviewers specifically mentioned the polite, efficient, and friendly nature of the engineers, particularly Tom. They appreciated the clean and tidy manner in which the work was conducted, with some even noting the use of clean booties to protect their floors.
Communication
Reviewers were impressed with the clear communication throughout the process, from booking to completion. They appreciated the explanations provided for the work being done and the options available for repairs and upgrades.
Value for Money
The reviewers felt that the service provided was competitively priced, with some even stating that it was excellent value for money.
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