Plumbox

Weve had a fantastic experience using Plumbox. Michael was extremely courteous and listened to our preferences during our initial consultation and made sure the installation of our new boiler and radiators ran smoothly. The pipe work that Curtis installed for the boiler was very neatly done. Curtis and Kai were exceptionally, respectful, professional and polite always - never have we dealt with such a courteous plumbing company, which includes great communication from Ciaran in the office. Fantastically, they tidy and clear up every day, taking away the waste, no need for a skip, which was much appreciated. Extremely punctual and reliable.
Would highly recommend!

Always reliable, easy communication and great service. Plumbox help me on numerous rental properties around Cambridge and always do a great job, often fitting me in at the last minute if a tenant has an emergency. Highly recommended.

We wanted our en-suite bathroom reworked, and Plumbox were recommended by a friend. From the very outset they made sensible advice on how we might best achieve what we wanted in the most economical way, helping us with the design, and putting us in touch with the supplier. The job was started on the agreed date. They were very tidy and cleaned up every evening. They said the job would take a week, but took 8 days. The delay was waiting for a final part to arrive. We had a few teething problems (not their fault) but they returned promptly and solved the problem. The contract price was below what we expected, and the job was brilliantly executed on time. Would recommend without hesitation or reservation

The best plumbers we've ever had. Very fast to respond with sorting our boiler fault; an efficient and friendly service. Would definitely recommend the Plumbox Team.

Plumbox, what a company. Brilliant service, kept up to date by reports and detailed, methodical quotes! Whether its Michael, Ciaran or Verena, all quick to respond! Would recommend.

Very quick response to blocked pipe, very helpful and polite as I panicked over problem.

As with any work requests I always research 3 or so reputable traders. On calling Plumbox I spoke with Ciaran. Ciaran was friendly, professional and informative. I decided to go with Plumbox in the end. The friendly reception drew me to Plumbox. The plumber was on time, quick to carry out the annual boiler service. I would recommend Plumbox and would also use them again.

Plumbox have just installed a new boiler for us and carried out a complete refurbishment of our cloakroom - new fittings, floor and wall tiles. They made everything as easy as possible for us, and all the work was completed to a very high standard. The two plumbers, Adam and Kai, were extremely reliable, respectful and friendly.

Fixed a leak in bathroom when they said they would. Had to move a lot and rip a lot out to get to where the leak had damaged but the bathroom looks exactly as it used to as a consequence and the leak is fixed. Pleasant to deal with and came round exactly when thy said they would.

Use Plumbox! Michael and his team are exceptional. I've worked with tradesman for 25yrs and Plumbox have shown themselves to be above the rest. Highly recommended.

Plumbox did a great job at resolving my shower pump issue. The my house had an incorrectly fitted shower pump which stopped working after I had moved in. Not knowing anything about plumbing or shower systems, it was great to have the issues explained clearly to me, for the work to be carried out quickly. The communication from Plumbox was great and they were always happy to answer my questions. Will definitely use them again.

I have used Plumbox twice for boiler servicing and gas safety checks. It's easy to contact them to make an appointment and they kept me informed about the time the engineer would arrive. The engineer was quick and efficient and explained what he was doing. I recommend Plumbox.

My Nan had two lads come out on bank holiday, they did a great job! Highly satisfied! Would recommend!

Easy booking and fast availability, great service and would use again.

I am glad to wholeheartedly recommend Mr Michael Thomass PLUMBOX, the local Cambridgeshire boiler & plumbing company who in October 2023 fitted an excellent new boiler and did much else besides so as to get my heating-system running like Swiss clockwork in my 1980s four-bedroomed home here in Newnham.
Director Mr Thomas phoned up & came to evaluate my needs for a new boiler within hours of my enquiry, and then his expert Engineer Mr Dan Cutts, fitted it. Dan was a pleasure to have around the house for his cheerful focus on his work that he clearly took satisfaction in doing thoroughly, and all I had to do was fuel him with an occasional cup of coffee and shortbread biscuits. If a new boiler is going to work at its best and the warranty hold good, it benefits from the system flush-through and other sundry works to boiler-piping and flue, particularly on older kit and all these works were included within the quotea quote that was very fair and competitive with other firms [other firms who were far less impressive in their going about a quote]; and let me emphasis that Plumbox was a FAR more attractive option than the impersonal goliath of British Gas. So, if you want old school trustworthy and cheerful pride in their work, then I warmly encourage you to invite a visit from Plumbox.
Dr Nick Baylis, 22 years a homeowner in Cambridge

Plumbox are fantastic. They are reliable, helpful and friendly. The staff are wonderful and they make everything so easy. Verena and Ciaran especially are great! I would not hesitate to recommend Plumbox to anyone.

Easy to book, competitive price, efficient

Great company. Was able to fit a major job within a short space of time after the original quote. Very good after sales support when we had a slight problem. A plumber was sent to us within a couple of hours. We have no hesitation in recommending this company.

Michael and the team were very professional and did a great job fitting a new water cylinder. Would definitely use them again

We used Plumbox to change our conventional boiler to a combination one and all new radiators.
Michael was very helpful, from the survey to the installation they have been very professional, fast and clean.
We would definitely recommend that and hopefully used them for future projects in the house.

Really impressed with the service provided. The service from initial contact to having a new boiler was so quick and felt really easy.

Landlord's gas safety check and boiler service. Also replaced out-of-date carbon monoxide alarm.

I contacted Michael at Plumbox to undertake some work in my kitchen refurbishment, which included connecting a new sink and gas hob. Whilst here, they also took a look at a slow-draining sink. They completed the work to an excellent and very thoughtful/considerate standard, which can be rare. Some tradespeople want to get in and out as quick as possible. However, the Plumbox team wanted to make sure they did the job both correctly and neatly. Brandon carried out the bulk of the work, and he was polite, courteous and knowledgeable. I have no hesitations in recommending them, and they will be my first point of contact should I need any further plumbing or gas work done in the future.

Such a brilliant, trustworthy team. Friendly guys who explained everything without jargon so I knew what was going to be done. They fit us in when our boiler broke an hour into moving into our new house. They were efficient, neat and tidy. They did a brilliant job on the bits that others can be slapdash on (bricking up the wall and filling in holes) and worked really hard on it all. Such a positive experience and will 100% be using them again when needed.

Plumbox have just done another brilliant job for us! They put in two new radiators, replaced the valves on two others, replaced the toilet pan and replaced the extractor fan in the shower. They do great work and are a delight to have in the house. I cannot recommend them highly enough!