The Natural Wood Floor Company

Very knowledgeable staff, and the showroom has everything you would need to make a decision on a wood floor. Lots of large samples to view and smaller samples to take away. Also on show are tables, and other pieces of furniture made from the flooring

Very reliable company, team is polite and professional

Great place to source lovely wood at fair prices. Lots of choice & finishes. Even better is the customer service, if you are lucky enough to get Mike, you are in safe hands. Very patient and knowledgeable.

Really happy with Natural Wood Floor Co. Excellent product, customer service and communication (I dealt with Grant and Kevin). I urgently needed to get wooden floor fitters booked to undertake the work and was recommended HS Wood flooring (I dealt with Tim Hobern, Company Director) who’s team did a brilliant job for me. They worked hand in hand to make the entire process seamless. Super happy with the end result.
I’d definitely use and highly recommend both The Natural Wood Floor company and HS Wood Flooring.

I have used NWF for many years and they are definitely one of the best wooden floor retailers in London. Kevin is a particular asset with great expertise and experience.

The best flooring company in London.
Grant was so helpful and knowledgeable both via email and f2f in their showroom. He was so patient to me. They went above and beyond in their customer care. It’s down now and we love it so much. Photos to come! Couldn’t recommend them enough.

Our new floor is amazing. Natural Wood Floor Co have a great selection of really high quality wood floors, and they were really helpful. We felt confident and comfortable all the way through the process. We needed some emergency extra wood at the last minute and they were really responsive. Delivery was really well organised ,and we managed to get everything - wood, glue, sound insulation and fittings for stairs in one place. Highly recommend.

Stunning products and super knowledgable, friendly team both in the showroom and on the phone in the sales team. We ordered the Silver White Oak flooring for our new kitchen and it's one of our highlights of the entire room.

What a fab company to deal with. I ordered a kitchen island from them, the process was seamless. They have a great sales dept for any queries who are happy to help with any question. The product delivery was arranged on a day which suited me.

The product it’s self is a quality piece, a straightforward build and is fantastic addition to my kitchen diner.
I’d highly recommend this company.

Absolutely amazing and outstanding service by The Natural Wood Floor Co.! We came across this company by chance as they were delivering some floors in our area and we saw their van - decided to reach out to them as we were looking to have our floors done.

We couldn't be happier to have done that - from start to finish, this company has been incredibly professional, staff are very knowledgeable on their products and were able to assist us every step of the process.

They are quick at answering, and can be easily reached over an email or on the phone. We had so so many questions and even after the sale, they went out of their way to answer in detail, make suggestions and offer solutions. Even beyond that, when we were left with unopened boxes of flooring due to over order, they did not hesitate to take back and even recommended we did, honestly letting us know that we could easily buy again some of the same flooring in future should we needed to for any reason.

Their floors are absolutely stunning and brilliant quality, we really could not be happier with the result!

Thank you Mike, & all at Natural Wood Floor Co.!

Absolutely phenomenal company to work with. We are thrilled with our wood floor. Kevin was a true fountain of knowledge, who really cared that we achieved our desired look. Kevin really spent the time working out the look and feel, and it looks stunning. I can't rate them high enough.

The house we bought more than 10 years ago had solid wood flooring that we were told came from this company - and when we did some early renovations and wanted to match the floor - they had records that showed what we needed, and helpfully advised what to buy. Several years later we fixed up another floor, went back, and they recommended moving to engineered oak wood floors - and they look fantastic. Now in 2021/2 - yet more renovations and guess what, called them up, they again matched the floor and even held back a delivery when we had some building delays. In a climate of seemingly hostile sellers with rising prises, it's been such a refreshing experience to call/email them, get solid advice and helpfulness beyond words. I can't recommend them enough!

We brought 200sm of chevron engineered. We had looked for months for the right flooring and the right price! NWFC were incredibly helpful from start to finish. we are more than happy with our floor, it looks amazing! They also refunded unused boxes. Thank you!

Bought our floors from here. Excellent service, the company is selling from a warehouse, so you won't get a shop experience, but a great choice instead. The floor we picked was not in stock, but was delivered quite fast (only curbside). We under-estimated the quantity needed, but had no issue to get a top-up within two days. We picked the amount we needed, the rest left on the van and refund issued without any issues (actually received a call back from the sales person to refund me, which is very rare). The sales force is very knowledgeable and friendly, can only recommend!

We were due to have some flooring delivered today & the supplier let us down the day before. In a panic I called Kevin at the Natural Wood Floor Co at 8am this morning. I described the type of floor that I was looking for & he confirmed that the 2 floors that I would be interested in were in stock & could be delivered today. I visited the showroom & was totally spoilt for choice with the selection of flooring. I placed my order there & then & I am now waiting for my delivery. I cannot say how amazing the service I received was. A massive thank you to Kevin who helped getting everything organised so quickly.

I ordered a kitchen island from The natural wood flooring co. The kitchen island is from IKEA but If you compare the price between them, this company is cheaper for the like for like. However, this company can put a much thicker top on it. This is what I ordered, it cost less than the IKEA island but it equalled out to the same price as IKEA after delivery cost, but I have got a far superior kitchen island. It is beautiful with the new wooden top. I am very pleased with my purchase and the whole family love it. I ordered on a Friday and got it delivered on the Monday. The unit comes in parts but is very easy to build. We bought some bar stools to suit, it is fantastic. I guarantee this review is true and accurate.

Amazing customer service, they even have treats for our “little” dog.
We bought a kitchen island that will fit perfectly in our kitchen.

Many Thanks!

I bought Oak Ebony oiled 160x20mm timber for a new floor. It is beautiful and well-priced; I could not find such good quality timber for the same price point anywhere else in the SE. All the staff I dealt with (including the delivery drivers) were extremely helpful and informative: they really care about the product they are selling. Importantly, TNWFC also has a strong environmental ethos. I can't praise them enough!

Excellent company, all the staff are very helpful, and knowledgeable.
My builders recommended them and fitted there ebony stained oak boards to our new extension, (The floor is excellent and maturing beautifully) but silicone sealed the edge of the boards to the frame of the bifold doors.
Our kitchen gets very hot, and it expanded so much the silicone ripped, looked awful.
Popped in to the shop, and shown how to fix it in no time it, was sorted with oak strips to place on boards to cover expansion gap.
Could be more pleased,pictures after and before.

Buying their floor it is the best investment in your property. We bought our fabulous engineered oak parquet; six months later, we couldn't be happier with our choice. It is absolutely stunning! The service is excellent and the quality of the product is the best you can find on the market. We visited their warehouse at least 4 times and every time we were welcomed and got their full attention (and our dogs too). I would absolutely recommend them to anyone who is looking for a top quality wooden flooring.