Business Details
28 Years
experience
Emergency
services
Trusted Plumbing & Heating Solutions in London & Kent
Established in 1998, Platinum Plumbers is a family-run business delivering high-quality plumbing, heating, and bathroom-fitting services across London and North-West Kent. As Gas Safe registered professionals (registration number 199604), we combine decades of hands-on experience with a commitment to transparency, fairness, and customer satisfaction. Our team holds NVQ or City & Guilds qualifications, ensuring technical excellence and adherence to industry standards. We prioritise long-term solutions over quick fixes, offering end-to-end services from design and installation to maintenance.Our transparent pricing, free quotations, and no-call-out-fee policy reflect our dedication to ethical practices. With a reputation built on trust, reliability, and exceptional service, we are proud to serve both residential and commercial clients, supported by positive feedback on Checkatrade and Which Trusted Trader. Our investment in apprenticeships ensures we nurture skilled professionals who uphold our values of professionalism and respect for clients' homes.
Services
Boiler installations
Bathroom design
Gas safety checks
Plumbing repairs
Radiator installation
Power flushing
Leak detection
Thermostatic valves
Saniflo installation
Water softeners
Details
- Year established: 1998
Highlights and features
- Free, no obligation quotations with transparent pricing
- Gas Safe Registered plumbers ensuring safety and compliance
- Decades of experience in complex plumbing and heating systems
- Family-run values with a focus on customer satisfaction
- Fully qualified team with NVQ or City & Guilds certifications
Associations and certifications
- Gas Safe Register
What people say
Excellent service
Prompt service
Transparent pricing
Exceptional customer satisfaction
Highly recommended
Services
Boiler installations
We specialise in boiler installations across London, offering Gas Safe registered services for combi, gravity, vented, and unvented systems. Our experts help select the right boiler based on your home's needs, providing extended warranties up to 10 years on selected models. With over 19 years of experience, we ensure efficient installations that comply with safety regulations while optimising energy efficiency to reduce long-term costs.
Bathroom design
Our bathroom design and installation service transforms spaces into functional, stylish rooms tailored to your preferences. We handle complete refurbishments, en-suites, and wet rooms, managing all aspects including plumbing, electrics, tiling, and flooring. With a focus on minimising disruption, we work closely with clients to ensure designs stay within budget while adhering to building regulations and safety standards.
Gas safety checks
We provide comprehensive gas safety checks for landlords and homeowners, including Landlords Gas Safety Certificates (CP12). Our inspections identify potential hazards, ensure compliance with Gas Safety (Installation and Use) Regulations 1998, and verify system efficiency. Regular checks help maintain boiler warranties and prevent dangerous gas leaks, offering peace of mind for residential and commercial properties.
Plumbing repairs
Our responsive plumbing repair service addresses urgent issues like burst pipes, leaks, and blocked sinks. Available for same-day appointments, we resolve problems efficiently while explaining repair options and costs upfront. From minor tap replacements to complex pipework repairs, our qualified team ensures durable solutions that prevent recurring issues, prioritising customer safety and convenience.
Power flushing
Power flushing removes sludge and debris from central heating systems, improving efficiency and extending boiler lifespan. We use advanced techniques to clean radiators, pipes, and components, resolving cold spots and circulation issues. This service restores optimal performance, reduces energy bills, and is recommended during boiler replacements or when systems show signs of blockage, ensuring long-term reliability.
People
Rob
Owner
With over 25 years in plumbing, Rob leads Platinum Plumbers, ensuring technical excellence and customer satisfaction. He mentors apprentices, maintains Gas Safe standards, and oversees complex projects while prioritising ethical business practices.
Justin
Supervisor
Justin manages installations and repairs, combining technical expertise with client communication. He ensures projects meet safety regulations and client expectations, often consulting on system design and problem-solving.
Ashley
Plumber
A trained plumber with City & Guilds qualifications, Ashley executes installations and repairs with precision. He works under senior guidance to deliver high-standard work, focusing on customer interaction and quality outcomes.
Sam
Apprentice
Sam supports daily operations while completing apprenticeship training. He assists in installations and maintenance, learning from experienced plumbers to develop skills in safety protocols and client service.
Jamie
Plumber
Jamie delivers plumbing solutions with attention to detail, handling both emergency repairs and scheduled installations. He ensures workspaces remain tidy and communicates clearly with clients about service timelines and options.
Questions
Are you Gas Safe registered?
Yes, we are Gas Safe registered (number 199604) for boiler, gas, and plumbing services.
Do you offer emergency plumbing services?
Yes, we provide urgent repairs for issues like burst pipes and boiler failures.
What areas do you cover?
We serve London and North-West Kent, including Eltham, SE18, and surrounding areas.
How can I get a free quotation?
Call 020 8855 0361 or use our online form for a no-obligation quote.
Do you offer boiler servicing?
Yes, we provide annual servicing to maintain efficiency and warranty validity.
What bathroom services do you provide?
We design and install complete bathrooms, en-suites, wet rooms, and shower systems.
