Cleaning That Exceeds Your Expectations
MG Cleaning Co is a family-run business based in Gillingham, Dorset, that provides top-notch cleaning services to both domestic and commercial customers across the South West. With a team of expert cleaning specialists, we pride ourselves on being professional, reliable, and offering the most competitive prices while maintaining exceptional standards that will encourage you to use our services time and again.
Our Services
Our extensive range of high-quality domestic cleaning services includes pole-fed window cleaning, mobile car valeting, and professional carpet cleaning. For our commercial customers, we offer mobile lorry/truck/fleet washing, office cleaning, and post-build cleaning services. Our mobile fleet washing service covers a wide area, from Exeter to London, Southampton to Bristol to Birmingham.
Our Expertise
Our team of experts provides carpet, upholstery, and vehicle cleaning services that are second to none. We use advanced steam-heat extraction technology to remove dirt, dust, mites, and other unsightly, unhealthy particles from your upholstery, soft furnishings, and mattresses. Our cleaning methods are safe for allergy and asthma sufferers and ensure that your furniture is not left soaking wet.
Our Values
At MG Cleaning Co, we are passionate about cleaning and strive to provide the highest standards of service to our customers. We are a small family-run business that takes pride in being professional, reliable, and offering competitive prices. Our team is extremely personable and enjoys the rapport they have with their existing clients, both privately and commercially.
Our Mission
Our mission is to provide top-quality cleaning services that exceed our customers' expectations. We aim to build long-term relationships with our clients and become their go-to cleaning service provider. We are committed to providing exceptional standards that will encourage you to use our services time and again.
Our History
Established in 2013, MG Cleaning Co has grown into a reputable cleaning service provider in the South West. We have built a strong reputation for providing high-quality services that meet the unique needs of our customers. Our team is dedicated to continuing to provide exceptional service and ensuring that our customers are completely satisfied.
Service Quality and Professionalism
The majority of customers were extremely satisfied with the service quality and professionalism of the company. They praised the timely arrival, speedy, and thorough service, with one customer stating that it's why they keep using the company. Another customer appreciated the excellent communication and the fact that the carpets looked like new after the cleaning.
Cleanliness and Attention to Detail
Customers were impressed with the attention to detail and the cleanliness of the services provided. One customer mentioned that the company even cleaned the porch carpet at no extra cost. Another customer praised the thorough cleaning of gutters, fascias, soffits, and windows, leaving the area clean and tidy.
Reliable and Friendly Service
Many customers appreciated the reliable and friendly service provided by the company. One customer described the window cleaner as "reliable and friendly, " while another customer praised the honesty, reliability, and friendliness of the service.
Communication Issues
However, a few customers experienced communication issues with the company. One customer was disappointed with the lack of response to their calls and emails. Another customer had a misunderstanding regarding the quote and services provided, leading to a negative experience. A third customer experienced poor communication regarding a price increase, which led to dissatisfaction.
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