Business Details
19 Years
experience
Emergency
services
Trusted Locksmith Services in Chester Le Street
Established in 2007, Locked Solid has been delivering fast, reliable, and affordable locksmith and UPVC repair services in Chester Le Street and across County Durham. With over 15 years of hands-on experience, we specialise in emergency lockouts, door and window repairs, and UPVC lock replacements. Our mission is to provide honest, high-quality services without inflated prices or call-out fees. As a locally-run business, we pride ourselves on our 5-star reputation, built through hundreds of glowing Checkatrade reviews. We operate 24/7, offering rapid response times within 30 minutes, and serve both residential and commercial clients.Our commitment to transparency ensures no hidden charges, with all work carried out personally by Richard Atkinson, our experienced locksmith. We work on all door types, including wooden, composite, and UPVC, and provide tailored solutions to meet individual security needs. Our local knowledge allows us to cover Chester Le Street, Durham, Peterlee, Houghton le Spring, Sunderland, Newcastle, Gateshead, and North Tyneside. We prioritise customer satisfaction, offering free quotes and ensuring every job is completed to the highest standard.
Services
Lock Repairs
UPVC Locks
Door Repairs
Window Repairs
Emergency Services
Details
- Year established: 2007
Highlights and features
- Rapid 30-minute response time for emergencies
- No call-out fees or VAT charges
- 15+ years of hands-on locksmith experience
- 5-star rated service with Checkatrade reviews
- Locally-based, owner-operated with personal service
What people say
Very punctual
Outstanding service
Excellent workmanship
Faultlessly professional
Highly recommend
Services
Lock Repairs
We repair all types of locks including cylinder, mortice, and multipoint systems on uPVC and composite doors. Our rapid response service addresses snapped keys, broken locks, and security upgrades. Using non-destructive techniques, we restore functionality while maintaining property security. Customers praise our punctuality, expertise, and transparent pricing.
UPVC Locks
Specialising in uPVC door and window lock repairs and replacements. We fix misaligned mechanisms, replace worn gearboxes, and install anti-snap cylinders. Our van-stocked parts enable same-visit fixes. Upgrades meet BS3621/TS007 standards for enhanced security. Customers highlight our technical knowledge and efficient service.
Door Repairs
We repair uPVC, composite, and wooden doors with issues like sticking, loose handles, or faulty locks. Adjustments include hinge realignment, seal replacement, and lock mechanism repairs. Our focus is restoring function without full replacement. Clients appreciate our problem-solving skills and attention to detail.
Window Repairs
We fix misted double glazing, broken window locks, and faulty hinges. Replacing sealed units without frame removal saves costs. Our repairs improve insulation and security. Customers commend our thoroughness in addressing draughts and condensation issues while maintaining window aesthetics.
Emergency Services
Available 24/7 for lockouts, broken keys, and urgent security breaches. We aim to arrive within 30 minutes using non-destructive entry methods. No call-out fees apply at any hour. Testimonials highlight our reliability during late-night emergencies and swift resolution of access issues.
People
Richard Atkinson
Owner & Lead Locksmith
With 15+ years of experience, Richard founded Locked Solid in 2007. He personally handles all jobs, combining technical expertise with local knowledge. His commitment to transparency and customer care has earned the business a 5-star Checkatrade rating.
Questions
How quickly can you respond to emergencies?
We aim to reach Chester Le Street customers within 30 minutes, utilising our local base and proximity to main roads like the A167 for rapid response.
Do you charge call-out fees?
No. Our pricing excludes call-out fees and VAT, ensuring you only pay for completed work as quoted.
What areas do you cover?
We serve Chester Le Street, Durham, Peterlee, Houghton le Spring, Sunderland, Newcastle, Gateshead, North Tyneside, and surrounding villages.
Are you available outside regular hours?
Yes. We operate 24/7 for emergencies, with standard hours 8am-6pm daily for non-urgent requests.
Do you repair UPVC window locks?
Yes. We repair or replace uPVC window locks, handles, and hinges using stocked parts for same-day fixes.
