Quality, Security, and Energy Efficiency - Building a Better Tomorrow
At Super Seal, we take pride in being one of Northern Ireland's leading manufacturers of double glazed PVC windows and doors. Our commitment to quality, security, and energy efficiency has earned us a reputation as a trusted supplier to the trade sector and homeowners alike. With a rich history dating back to 1990, we have built a strong foundation on customer satisfaction, exceptional products, and professional service.
Our Story
Founded by Kenneth Taylor, Super Seal Window Systems Ltd has grown to become a highly successful family-run business based in Castledawson. Our mission is to be recognized as a highly customer-focused supplier of UPVC windows and doors, providing truly exceptional products coupled with professional service. Today, we are proud to be known for our outstanding service and support for our customers, which has earned us a long-standing reputation in the industry.
Our Products and Services
We specialize in manufacturing a wide range of PVC windows and doors, including casement windows, tilt/turn windows, vertical sliding sash windows, and fully reversible windows. Our door division, based in Lurgan, manufactures high-quality GRP composite door sets that meet the requirements of the BM Trada Q-Mark Enhanced Door Security Scheme to PAS 24:2012 and BS 8529 Composite. We also offer a range of PVC doors, composite doors, patio doors, panel doors, French doors, sculpted windows, and aluminum windows and doors. Our products are designed with energy efficiency, security, and quality in mind, ensuring that our customers receive superior products that meet their needs.
Our Commitment to the Environment
At Super Seal, we are committed to supporting government policies and ensuring that our projects and operations meet national and local needs, supporting the sustainable development of communities. Our environmental management includes reducing waste levels from company processes and recycling waste materials wherever practical. We continually monitor and review our environmental performance, striving to improve our operations and reduce our environmental footprint.
Overall Experience
The majority of reviewers have expressed dissatisfaction with their experiences, citing issues with product quality, poor customer service, and unfulfilled promises.
Product Quality Issues
Several reviewers have reported issues with the quality of windows and doors, mentioning leaks, faulty installations, and badly fitted frames. One reviewer specifically mentioned that their front door had been leaking for three years, and the company's attempts to resolve the issue have been unsuccessful.
Customer Service Failures
Multiple reviewers have expressed frustration with the company's customer service, citing unreturned phone calls, unfulfilled promises, and poor communication. One reviewer mentioned that they were told someone would call them back, but no call came.
Positive Experiences
On a more positive note, one reviewer did mention that the staff were motivated, skilled, and friendly, and that there was a good selection of products available.
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