Business Details
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Trusted Flooring Solutions for Commercial and Residential Properties
Established as a leading force in the UK flooring industry, Direct Commercial Flooring has built a reputation for delivering high-quality commercial and residential flooring solutions. With over a decade of dedicated service and strategic partnerships with major manufacturers, we combine cutting-edge products with expert installation to meet diverse client needs. Our commitment to sustainability, evidenced by our electric/hybrid fleet and recycling initiatives, underscores our forward-thinking approach. Backed by a 17-year-experienced customer care team and a nationwide network of accredited installers, we ensure precision and reliability in every project. Our intervention service, available 24/7, addresses urgent flooring challenges, while our retail arm, Euro Carpets, extends our expertise to domestic markets.As part of the Saltash Group with 30 years of industry heritage, we blend tradition with innovation to deliver cost-effective, durable solutions. Our accolades, including partnerships with Bear Force Charity and Cancer Research UK, reflect our dedication to community and corporate responsibility. With a 10-day payment plan for fitters and direct deliveries to sites, we prioritise efficiency and client satisfaction. Our state-of-the-art warehouse in Stoke-on-Trent ensures rapid turnaround, supporting our promise to complete installations within 14 working days. By focusing on small yet impactful details, we maintain our position as a trusted partner in the evolving new home market.
Services
Commercial Flooring
Luxury Vinyl Tiles
Carpets
Laminate Flooring
Artificial Turf
Curtains & Blinds
Highlights and features
- We offer a 10-day payment plan for fitters, ensuring prompt financial transactions.
- Our electric/hybrid fleet demonstrates a commitment to environmental sustainability.
- We provide a 14-day completion guarantee for defect resolution in new builds.
- Our intervention team addresses urgent flooring issues with nationwide coverage.
- We partner with leading manufacturers like Amtico and Karndean for premium products.
Services
Commercial Flooring
We supply and install durable commercial flooring solutions tailored to high-traffic environments. Our range includes carpets, vinyl, and laminate designed for longevity. Backed by a 2-year fitting warranty, our installations ensure minimal disruption to business operations.
Luxury Vinyl Tiles
Luxury vinyl tiles combine aesthetic appeal with exceptional resilience for commercial spaces. Our collection offers diverse designs to mimic natural materials. Professional fitting guarantees seamless, hygienic finishes suitable for retail and office environments.
Artificial Turf
Our artificial turf provides low-maintenance, all-weather outdoor solutions for residential and commercial properties. Pet-friendly and UV-resistant, it requires no mowing or watering. Expert installation ensures natural drainage and long-term durability.
Intervention Service
We resolve urgent flooring issues with rapid-response teams available 24/7. Our skilled fitters address failed installations or disputes with existing contractors. Guaranteed completion within agreed timeframes minimises project delays.
Retail Supply
Through Euro Carpets, we offer domestic flooring solutions including carpets, rugs, and homeware. Our Stoke-on-Trent store provides over 120 carpet rolls and free measuring services. Partnerships with brands like Cormar ensure quality and design variety.
People
Michaela Brayford
Director
Co-director with strategic oversight of DCF's growth in the new home sector. Championing sustainable practices and operational efficiency, she drives the company's expansion across UK markets.
Eileen Krywyckyj
Director
As co-director, Eileen focuses on maintaining DCF's core values while embracing innovation. Her leadership ensures quality control and client satisfaction across commercial and residential projects.
Duncan Heath
Sales Director
Leading sales with over 20 years' industry experience, Duncan ensures clients receive tailored flooring solutions. His expertise in product selection and client relations strengthens DCF's market position.
Questions
Do you require heating and power for installations?
Yes, heating and power are necessary to meet manufacturers' installation guidelines.
Is there a warranty for fitting services?
We provide a 2-year warranty from legal completion for all fitting work.
Is bubbling in cushion flooring normal?
Yes, temperature changes in new builds can cause temporary bubbling in carpets.
Can installations be scheduled on weekends?
Yes, weekend installations are available with builder/contractor authorisation.
How quickly are defects addressed?
We contact customers within 48 hours and complete repairs within 14 working days.