Building assurance, building partnerships, building communities
For over 20 years, North Wales Property Services (NWPS) has been working with local councils, housing associations, the NHS, and emergency services, earning their trust and building long-lasting relationships. Our experienced team provides a professional service, meticulous planning, and attention to detail, delivering high-quality building projects on-time and within budget.
Building Confidence
Our commitment to honouring our commitments is evident in our record of delivering projects on-time, within budget, and to the highest standards. We continuously strive to improve our services, ensuring that our customers receive the best possible experience. Our customer-focused approach has led to numerous repeat business contracts and a strong reputation in the industry.
Building Trust
We pride ourselves on building strong relationships with our clients, providing outstanding customer service, and honouring our commitments. Our team is dedicated to delivering exceptional quality, tailored to individual client needs, and with a focus on safety, cost-effectiveness, and excellent communication.
Our Approach
At NWPS, we understand the importance of fostering strong partnerships with our clients, providing a service that is responsive to their needs and priorities. Our goal is to create enduring relationships, delivering high-quality, cost-effective projects that meet and exceed our clients' expectations.
Our Services
Our extensive range of services includes:
- Planned maintenance for local authorities and housing associations
- Void property work, refurbishing over 20,000 properties across North Wales
- New build social housing projects, responsive to local community needs
- Refurbishment work to schools, delivered with minimal disruption
- Emergency response services for fire and flood incidents
Community Involvement
We are committed to supporting our local communities, contributing over 400,000 to the local economy in the last year alone. We pride ourselves on our community-focused approach, sponsoring local events and charities, and providing regular donations to various good causes.
Awards and Recognition
We are proud members of the Considerate Constructors Scheme, receiving the Gold Award in 2012 and the Bronze Award in 2019. Our commitment to improving the image of the construction industry is evident in our membership and the awards we have received.
Overall Satisfaction
The reviews of NWPS are mixed, with some customers expressing high levels of satisfaction and others experiencing negative interactions.
Positive Comments
Several reviewers praised the company's professionalism, quality of work, and responsiveness. Lucas Edwards, Anthony Carroll, Dave Robinson, Melanie Johnson, Paul Ham, Stuart Baldwin, and Dominic Street all gave the company 5-star ratings, highlighting the excellent service, value for money, and reliability of the company's work. Reviewers particularly praised the professionalism and workmanship of individual employees, such as Clive and Les, Alex and Ant, and the painters.
Negative Comments
However, not all reviewers were satisfied with their experiences. Andy Humphriss gave the company a 1-star rating after NWPS failed to turn up to correct previous mistakes, resulting in lost time and money. Ian Jones was also dissatisfied, citing poor communication and dishonesty. La gave the company a 1-star rating after NWPS failed to provide quotes for two different properties, claiming they never bothered to turn up.
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