Business Details
23 Years
experience
Emergency
services
Expert HVAC Maintenance and Building Services in South East England
Established in 2003, New Haze specialises in integrated facilities and building services maintenance across the South East of England. Our approach prioritises client-specific needs over price-driven solutions, leveraging extensive experience from major organisations to deliver tailored maintenance programmes. Certified engineers provide compliance-focused services including planned preventative maintenance, heating, air conditioning, and 24/7 breakdown support.Utilising the Frontline computerised maintenance system, we ensure transparent scheduling and asset management. With Gas Safety Register and Oftec accreditations, we serve residential, commercial, and industrial clients, maintaining long-term relationships through reliable, standards-compliant solutions.
Services
Planned Preventative Maintenance
Air Conditioning Maintenance
Heating Services
24 Hour Call Out
Water Quality Testing
Mechanical Installations
Emergency Breakdown Service
Details
- Year established: 2003
Highlights and features
- Certified engineers with expertise in commercial and domestic HVAC systems
- 24/7 breakdown service with 365-day coverage
- Bespoke maintenance programmes tailored to budget and compliance needs
- Computerised asset management using Frontline software for transparency
- Proven track record serving residential, corporate, and industrial clients since 2003
Associations and certifications
- Gas Safety Register
- Oftec
Services
Planned Preventative Maintenance
Our core service ensures compliance with legislation and manufacturer guidelines through regular inspections. Using the Frontline system, we create custom maintenance schedules to prevent breakdowns and reduce costs. This proactive approach extends equipment lifespan while maintaining operational efficiency for commercial and residential properties.
Air Conditioning Maintenance
Certified engineers perform comprehensive checks on all air conditioning systems, including efficiency optimisation and F Gas Regulation compliance. We honour warranties through scheduled maintenance, improve energy efficiency by up to 15%, and extend system lifespan. Services cover both existing installations and new maintenance contracts.
Heating Services
Gas Safety Register-certified engineers provide domestic and commercial heating solutions. Services include control adjustments for fuel efficiency, boiler replacements, and 24/7 emergency repairs. All work complies with HSE regulations, with Oftec certification ensuring oil system expertise across residential and industrial properties.
24 Hour Call Out
Our 365-day, 24/7 breakdown service minimises downtime for critical systems. Mobile engineers respond promptly to HVAC failures across the South East, using diagnostic tools to resolve issues efficiently. This service includes temporary solutions and prioritised repairs for commercial clients requiring continuous operations.
Water Quality Testing
We conduct comprehensive water quality assessments and chlorination treatments for commercial HVAC systems. This service prevents Legionella risks and maintains system efficiency through regular testing schedules. Certified procedures ensure compliance with health and safety regulations for large-scale building services.
Questions
What areas do you cover?
We operate across the South East of England, including East Grinstead, Crawley, and surrounding counties.
Are your engineers certified?
All engineers hold Gas Safety Register and Oftec accreditations, with F Gas Regulation certification for HVAC work.
Do you offer emergency services?
Yes, our 24/7 breakdown service responds to HVAC emergencies 365 days a year with mobile engineers.
Can you maintain existing systems?
We provide maintenance for systems installed by other contractors, with full condition assessments available.
How do you ensure service quality?
We use the Frontline computerised maintenance system for transparent scheduling and compliance tracking.
