Quality, value, and an excellent personal service
Here at A&E Appliances, we pride ourselves on being a trusted and reliable family-run business, dedicated to providing exceptional appliance repair services to our valued customers in West Yorkshire. Our team of highly skilled engineers is committed to delivering a prompt, reliable, and cost-effective solution to get your appliances up and running smoothly.
Our Commitment to Excellence
At A&E Appliances, we understand the importance of building trust with our customers. That's why we guarantee all our work for 6 months, giving you peace of mind knowing that you're in safe hands. Our engineers are fully insured, and we operate a fixed labour fee, ensuring you're aware of the cost upfront. We never fit parts without providing a quote first, and we're so confident in our diagnostic abilities that we can often give a rough idea of the cost over the phone!
Accreditations and Affiliations
We're proud to hold accreditations from reputable organizations such as CHAS (The Contractors Health and Safety Assessment Scheme) and DASA (Domestic Appliance Service Association). These affiliations demonstrate our commitment to upholding high standards of health and safety, competence, and customer service.
Our Expertise
Our team of multi-brand engineers is fully trained to repair a wide range of appliances, including washing machines, cookers, dishwashers, ovens, fridges, freezers, hobs, and tumble dryers. We carry a comprehensive selection of van stock to ensure that we can get your appliance working as soon as possible.
Coverage Area
We cover a vast area around Leeds and Wakefield, including Aberford, Addingham, Adel, Alwoodley, Armley, Arthington, and many more. Please visit our Coverage Area page for a full list of areas we serve.
Why Choose A&E Appliances?
At A&E Appliances, we're dedicated to providing a hassle-free experience for our customers. We offer same or next-day callouts (where possible), and our engineers will always turn up smartly dressed in our branded company uniform. We're so confident in our services that we've built a reputation as West Yorkshire's No. 1 appliance repair company.
Service Quality
A&E Appliances has received a mix of reviews from customers. Some customers have praised the company for its prompt and efficient service, while others have criticized their professionalism and problem-solving skills.
Rapid Resolutions
Ruth Steinberg gave the company a 5-star rating, praising them for admitting a fault and compensating rapidly and with an apology. The company's engineers were able to quickly locate and repair the fault, which impressed Ruth.
Poor Communication and Delays
Alan Maz, on the other hand, had a disappointing experience with the company. He felt that the engineers were unprofessional, uncommunicative, and slow to diagnose and repair the problem. The repair took 25 days to complete, and Alan was charged a higher price than expected.
Mixed Experiences
Dave Sarkar and Charlotte both gave the company a 5-star rating, praising their excellent service, prompt engineers, and reasonable prices. However, Oli Page had a negative experience with the company, feeling that they were untrustworthy and failed to fix the problem correctly.
Update
Alan Maz's review was updated to reflect that he received a refund and an apology from the company's owner, Gavin, after he phoned to discuss the issue.
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