Transforming your home, transforming your life
At Orion Windows, we take pride in our 30+ years of trading and over 30,000 installations, servicing and upgrading homes across Yorkshire. Established in York in 1989, we are an independently owned company that has grown to become the area's leading installer.
Our History
Orion Windows was founded on the principles of providing outstanding service and high levels of customer care. Unlike other conservatory and window companies, we refrain from using any pressure selling techniques. We believe that our quality product and service sells itself! Our showroom in York is a testament to our commitment to excellence, featuring conservatories, orangeries, and solid roofs on display, as well as additional window and door displays.
Our Mission
At Orion Windows, we are dedicated to providing energy-efficient solutions for homeowners across Yorkshire. Our range of high-performance glazing products, including windows, doors, conservatories, orangeries, and extensions, are designed to improve the energy efficiency of your home, enhance its security, and add a touch of elegance to its exterior. We take pride in our ability to offer tailored solutions that cater to the unique needs of each customer, ensuring that our customers get the most out of their investment.
Our Services
Orion Windows offers a comprehensive range of services, including:
- Conservatories: Our conservatories are designed to provide you with additional living space, perfect for relaxation, entertainment, or as an extension of your living area.
- Orangeries: Our orangeries are custom-made to provide you with a luxurious living space that combines the benefits of a conservatory with the solidity of a traditional extension.
- Extensions: Our extensions are designed to provide you with additional living space, whether you need an extra bedroom, bathroom, or living area.
- Windows: Our range of windows, including UPVC, Aluminium, and Flush windows, are designed to provide energy efficiency, security, and style to your home.
- Doors: Our range of doors, including front and back doors, bi-folding doors, patio doors, French doors, and stable doors, are designed to provide security, elegance, and functionality to your home.
Why Choose Us
At Orion Windows, we are committed to providing our customers with exceptional service, quality products, and tailored solutions that cater to their unique needs. Our team of advisors and designers are knowledgeable, friendly, and dedicated to helping you achieve your home improvement goals. We pride ourselves on our honesty, transparency, and value for money, ensuring that you get the best possible service at a competitive price.
Customer Reviews of Orion Windows
Positive Feedback
The majority of customers have reported excellent experiences with Orion Windows, praising the company's professionalism, cleanliness, and politeness of the installation team. Many reviewers have expressed satisfaction with the quality of the products and the service provided, with some even mentioning that the company has exceeded their expectations.
Customer Service
Several reviewers have highlighted the exceptional customer service provided by Orion Windows, particularly mentioning the helpfulness and responsiveness of the office staff, such as Tiff and Carol. The company's after-sales service has also been praised, with issues being resolved promptly and efficiently.
Installation and Fitting
The installation team has been commended for their professionalism, tidiness, and politeness. Reviewers have mentioned that the fitters were clean, efficient, and courteous, leaving no mess behind.
Product Quality
Many reviewers have expressed satisfaction with the quality of the products installed, including windows, doors, and conservatories.
Negative Feedback
A minority of customers have reported disappointing experiences with Orion Windows, citing issues with the quality of the products, poor fitting, and unhelpful customer service. Some reviewers have expressed frustration with the company's response to their concerns, feeling that their issues were not adequately addressed.
Issues with Products and Fitting
Some reviewers have reported problems with the quality of the products, including damage to windows and doors, as well as poor fitting and installation.
Customer Service Issues
A few reviewers have reported poor customer service, including unhelpful and unresponsive staff, as well as issues with communication and follow-up.
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