We're only happy when you're delighted
Nestled in the heart of Bude, Cornwall, Reflection is a family-owned and operated glazing business dedicated to providing top-tier quality windows, doors, and conservatories to homes throughout Bude, Cornwall, and the surrounding areas of Devon. We pride ourselves on being a local, trusted company, with a commitment to delivering exceptional customer service and unparalleled craftsmanship.
Founded in 2008, Reflection has blossomed into a reputable name synonymous with quality and reliability in the glazing industry. Our team boasts a collective experience spanning over three decades, ensuring that every project we undertake is executed with the precision and expertise that our clients have come to expect.
Why Choose Reflection?
At Reflection, building lasting relationships with our customers is paramount. We believe in transparency and personal engagement, providing dedicated attention from the initial consultation through to completion of your project and beyond. You won't encounter high-pressure sales tactics or a revolving door of unfamiliar faces; instead, you'll work directly with our friendly and knowledgeable team, building a rapport based on trust and understanding.
We firmly believe that quality craftsmanship and materials are non-negotiable. That's why we meticulously source the highest quality materials, ensuring that all our products meet the highest industry standards for security and energy efficiency. Our commitment to excellence is further demonstrated by our FENSA certification, solidifying our position as industry leaders in double glazing.
Another key advantage of choosing Reflection is our competitive pricing. By bypassing the traditional model of employing salesmen and subcontractors, we are able to keep our overheads low and pass those savings directly onto our valued customers. You can be confident that you're receiving exceptional value for your investment without compromising on quality.
Our Services
- Windows: We offer a comprehensive selection of windows to complement any architectural style. From elegant bay windows to sleek contemporary designs, our A-rated windows are engineered for exceptional energy efficiency, helping you reduce your heating bills and minimize your environmental impact. Each window is backed by a 10-year guarantee, ensuring peace of mind for years to come.
- Doors: Reflection provides a diverse range of exterior doors to enhance both the security and aesthetic appeal of your home. Whether you're looking for a classic front door, a stylish back door, or the contemporary elegance of bi-folding doors, our expertly crafted doors are available in various styles, colours, and glazing options to perfectly match your preferences.
- Conservatories: We specialise in designing, supplying, and installing bespoke conservatories that transform your living space. From traditional Edwardian designs to modern lean-to constructions, our conservatories are meticulously crafted to create a stunning addition to your home, allowing you to enjoy a brighter, more spacious living area. We offer expert guidance throughout the process, from initial consultation and planning to obtaining necessary permissions, ensuring a smooth and hassle-free experience. We also offer a unique service for converting existing conservatories by adding a solid roof. These "solid roof" conservatories provide year-round comfort, maintaining a consistent temperature regardless of the weather conditions.
- Guttering, Fascias & Soffits: We understand the importance of a well-maintained roofline. That's why we offer high-quality UPVC gutters, fascias, and soffit boards, designed to enhance the curb appeal of your home while requiring minimal upkeep. Our durable roofline products are available in a range of colours to complement your window and door choices, providing a stylish and lasting solution to protect your home from the elements.
- Specialist Products:
Reflection's commitment to exceeding expectations extends beyond our core offerings. We work closely with trusted suppliers across the UK to source a wide range of specialist products tailored to meet your unique requirements. Whether you're looking for balustrades, cladding, or bespoke bi-folding windows, our expertise allows us to source the perfect solutions to complete your home transformation.
Excellent Customer Service and Quality of Work
The majority of reviewers praised the company's excellent customer service, knowledge, and professionalism. They appreciated the helpful and knowledgeable staff, particularly Ben, who provided honest and straightforward advice and pricing. The reviewers noted that the company's fitters, Tom, Liam, Gareth, and others, worked efficiently, tidily, and carefully, ensuring a high-quality finish.
Quality of Products and Installation
Reviewers were thrilled with the quality of the windows, patio doors, conservatories, and other products installed by the company. They praised the attention to detail, excellent craftsmanship, and high-quality materials used. The installations transformed their homes, making them more comfortable, secure, and visually appealing.
Praise for the Team
Many reviewers praised the entire Reflections team, including Donna, Debbie, and the fitting teams, for their exceptional service, professionalism, and dedication to providing an outstanding customer experience.
Negative Experiences
However, two reviewers had negative experiences with the company. One reviewer reported being misled and disappointed with the service, expressing frustration with the company's response to their concerns. Another reviewer was unhappy with the company's warranty process, feeling that they were not covered for a broken window hinge.
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