Business Details
50 Years
experience
Emergency
services
Trusted Locksmith Services in Royal Tunbridge Wells
Established in 1976, Osborne S J & Son has provided specialist locksmith services across West Kent and East Sussex for over 50 years. Transitioning from a retail shop in Royal Tunbridge Wells to a fully mobile service in 2024, we maintain our commitment to delivering expert security solutions. Our team specialises in non-destructive entry, key cutting, lock replacements, and antique lock restoration, serving residential, commercial, and automotive clients. With British Standards Institution-certified equipment and a focus on minimising property damage during emergencies, we combine traditional craftsmanship with modern security technology.Our reputation for reliability is evidenced by 119 five-star Google reviews, with customers consistently praising our rapid response times and transparent pricing. We guarantee all workmanship, offering free no-obligation quotes and prioritising customer education about security upgrades. As a family-run business, we maintain the same personal service ethos that built our 50-year legacy.
Services
Lock Outs
Key Cutting
Lock Replacements
Commercial Locksmith
Antique Lock Repair
UPVC Lock Services
Safe Installation
Master Key Systems
Burglary Repairs
Security Upgrades
Details
- Year established: 1976
Highlights and features
- 50+ years of specialist locksmith experience in West Kent
- Non-destructive entry techniques preserving property integrity
- Free no-obligation quotes with transparent pricing
- Family-run business maintaining personal service standards
- 119 five-star Google reviews demonstrating customer satisfaction
Associations and certifications
- British Standards Institution (BSI)
What people say
Brilliant service
Quick response
Highly recommended
Excellent workmanship
Fair pricing
Services
Emergency Lock Outs
Our emergency lockout service specialises in non-destructive entry techniques for residential and commercial properties. Using advanced tools, we open locks without damage, saving time and replacement costs. Available seven days a week with average response times under two hours, this service caters to homeowners, landlords, and businesses across West Kent and East Sussex.
Key Cutting
We offer on-site key cutting for all standard and specialist keys, including vintage and security-coded varieties. Our mobile service cuts duplicates in under a minute using reference keys, with options for differentiated key styles. This service includes period key reproduction and supply of replacement keys for UPVC windows and doors.
Lock Replacements
Specialising in BS3621-certified lock installations, we replace faulty or outdated locks on doors, windows, and garages. Our service includes security upgrades for new homeowners and commercial properties, with same-day fitting of mortice, euro cylinder, and keyless entry systems. All work comes with insurance-backed guarantees.
Commercial Locksmith
We provide comprehensive security solutions for commercial properties, including master key systems, safe installation, and high-security lock upgrades. Our services ensure compliance with insurance requirements while offering 24/7 emergency access solutions. Clients benefit from bulk pricing on multiple installations and scheduled maintenance contracts.
Antique Lock Repair
Specialist restoration of period locks and fittings maintains original aesthetics while improving functionality. We repair and reproduce keys for antique locks in doors, cabinets, and furniture using traditional methods. This service includes refurbishment of historic lock mechanisms and supply of period-appropriate replacements.
People
Simon Osborne
Owner
With over 50 years in the locksmith trade, Simon Osborne leads our team as owner-operator. His expertise spans modern security systems and antique lock restoration, maintaining the family business ethos since 1976. Simon personally oversees all complex jobs and emergency callouts.
Questions
What areas do you cover?
We serve West Kent and East Sussex including Royal Tunbridge Wells, Tonbridge, Crowborough, East Grinstead, and surrounding areas.
Do you offer emergency services?
Yes, we provide 24/7 emergency lockout assistance with average response times under two hours.
Can you cut keys on-site?
We offer mobile key cutting services for most key types, with duplicates completed in under a minute at your location.
Are your locks British Standard certified?
All replacement locks meet British Standard 3621 requirements, ensuring insurance compliance and maximum security.
Do you repair antique locks?
Yes, we specialise in restoring period locks and creating replacement keys for vintage locking mechanisms.
