Your Premier Destination for Double Glazing Solutions in Durham
A Trusted Name in Double Glazing Solutions
Situated in Sunderland Bridge, Co. Durham, Durham Window & Door Centre Ltd has been a leading provider of double glazing solutions since 1990. Founded by Mark Smith, the company has grown into a thriving family-run business known for its quality craftsmanship, attention to detail, and unwavering commitment to customer satisfaction.
Our Vision and Values
Our vision is to empower our customers through exceptional double glazing solutions that enhance their homes and lives. We believe in:
- Quality: We prioritize the use of thermal-rated, high-quality products and materials to ensure optimal performance and energy efficiency.
- Craftsmanship: Our experienced team meticulously performs every installation and repair, ensuring precision and longevity.
- Customer Focus: We value open communication and strive to provide a responsive and personalized experience.
Our Services
We offer a comprehensive range of services to meet all your double glazing needs, including:
Double Glazing Repairs
- Quick and effective repairs for double glazing units, seals, and frames.
Conservatories
- Bespoke conservatory designs and installations, tailored to your needs and budget. We also offer conservatory repairs and maintenance.
Window and Door Repairs
- Expert repairs for all types of windows and doors, restoring their functionality and aesthetics.
Windows and Doors
- Upgrade your home with high-quality windows and doors designed for durability, security, and energy efficiency.
Porches
- Custom-built porches that enhance both the functionality and charm of your home.
French Doors
- Enhance the elegance of your living space with stylish French doors.
Secondary Double Glazing
- Improve insulation and reduce noise with our secondary double glazing solutions.
Composite Doors
- Unparalleled strength, security, and weather resistance thanks to our high-quality composite doors.
Get a Free Consultation Today
Contact Durham Window & Door Centre Ltd today to schedule a consultation and discover how we can enhance your home with the most efficient and reliable double glazing solutions in the Durham area.
Excellent Customer Service and Workmanship
Several reviewers have praised Durham Window & Door Centre for their exceptional service and workmanship. Reviewers such as Kate Scowen, Karen Robson, Dan Kenyon, Emma Gillies, Julie D. -B., and Billy Wills have given the company a perfect 5-star rating. They have commended Mark, the representative, for his helpfulness, professionalism, and attention to detail. The reviewers have also praised the high-quality products and services provided by the company. Mark has been described as a friendly and pleasant individual who has gone above and beyond to ensure the customers are satisfied with the work.
Poor Workmanship and Customer Service
Unfortunately, not all reviewers have had a positive experience with Durham Window & Door Centre. Reviewers such as Jennifer Billingham, Lore Thaler, and Shaun Donnelly have given the company a 1-star rating. They have complained about poor workmanship, with Jennifer Billingham stating that the work was "absolute rubbish" and Shaun Donnelly saying that the company left him out of pocket. Lore Thaler has also expressed disappointment with the company, stating that the quality of the windows was poor and the workmanship was subpar. The reviewers also mentioned that the company's customer service was non-existent, with Mark ignoring their emails and not responding to their concerns.
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