Business Details
38 Years
experience
Expert Plumbing & Heating Services in Cranleigh
Established in 1988 by Chris Elliott and John Byrne, our company has built a reputation for excellence in plumbing and heating services. With over three decades of combined experience, we have grown from a small local business to a trusted provider serving Cranleigh and surrounding areas. Our team of qualified engineers specialises in boiler servicing, central heating installations, and bathroom refurbishments, supported by a dedicated administrative team. In 2020, Tracy Wilson and Matt Boxall took over as Directors, continuing the legacy of quality established by the founders.Our engineers hold advanced qualifications, including Gas Safe registration, and we maintain partnerships with leading suppliers to ensure access to premium parts and spares. Customer satisfaction remains our priority, as evidenced by our 100% positive client feedback and long-standing relationships with repeat clients. We operate from modern premises on Littlemead Industrial Estate, offering telephone support and rapid response times for all plumbing and heating needs.
Services
Boiler servicing
Landlord safety checks
Boiler installations
Central heating systems
Underfloor heating
Bathroom installations
Plumbing repairs
Details
- Year established: 1988
Highlights and features
- We have over 35 years of experience in plumbing and heating services
- Our team includes Gas Safe registered engineers with advanced qualifications
- We provide rapid response times for all plumbing and heating needs
- 100% positive client feedback from residential and commercial customers
- Established partnerships with leading parts and spares suppliers
Associations and certifications
- Vaillant Advanced Installer
What people say
Highly recommend
Friendly and knowledgeable
Excellent work
Prompt service
No nonsense good service
Services
Boiler servicing
Our boiler servicing includes comprehensive safety checks, efficiency testing, and component maintenance for natural gas and LPG systems. Qualified engineers perform Landlord Safety Checks and annual servicing to ensure compliance and optimal performance. Regular maintenance extends boiler lifespan while maintaining safety standards.
Central heating installations
We design and install complete central heating systems including boilers, radiators, cylinders, and smart controls. Our engineers handle full system replacements and new installations with minimal disruption. We offer energy-efficient solutions tailored to property size and heating requirements.
Bathroom installations
Our team delivers complete bathroom installations from design to completion, including plumbing, tiling, and fixture fitting. We handle both modern and traditional bathroom styles with attention to detail. We coordinate with suppliers to ensure quality materials and fixtures.
Plumbing repairs
We provide prompt repairs for taps, toilets, drainage, and general plumbing issues. Our engineers carry common replacement parts for immediate fixes. We prioritise urgent repairs while maintaining clean, professional workmanship in domestic and commercial settings.
Underfloor heating
We install underfloor heating systems for new builds and renovations, offering both wet and electric options. Our designs ensure even heat distribution and energy efficiency. We integrate systems with existing controls for optimal temperature management in residential properties.
People
Tracy Wilson
Director
Tracy joined CJB in 2003 after being asked by her uncle Chris Elliott. She progressed from administrative roles to Director, bringing extensive operational knowledge and customer service expertise to the leadership team.
Matt Boxall
Director
Matt joined as a qualified engineer in 2004, gaining Gas Safe qualifications before becoming Senior Engineer. His technical expertise and management skills led to his appointment as Director, overseeing engineering operations and service standards.
John Byrne
Senior Technical Engineer
One of the original founders, John remains as Senior Technical Engineer specialising in boiler servicing and repairs. With over 35 years' experience, he provides technical guidance to the engineering team while maintaining direct client service.
Questions
What plumbing services do you offer?
We provide boiler servicing, central heating installations, bathroom refurbishments, underfloor heating, and general plumbing repairs for residential and commercial clients.
Are your engineers qualified?
All our engineers hold Gas Safe qualifications with additional certifications in boiler technology and heating systems installation.
Do you serve areas outside Cranleigh?
We primarily serve Cranleigh and surrounding Surrey areas including Guildford, Woking, and Leatherhead.
Can you handle emergency plumbing repairs?
While we don't offer 24/7 emergency services, we prioritise urgent repairs during working hours and provide prompt response times.
How do you ensure service quality?
We maintain quality through regular engineer training, using premium parts from trusted suppliers, and following up with customers after every service.
