Transform Your Home, Transform Your Life.
Welcome to The Conservatory & Window Factory, suppliers, manufacturers, and installers of windows, conservatories, orangeries, doors, and double glazing in the South West. We've been building our reputation for home improvements excellence one customer at a time since 1991. Our story began with a vision to provide high-quality products and exceptional customer service, and we've been dedicated to delivering just that for nearly three decades.
Our Services
At The Conservatory & Window Factory, we offer a comprehensive range of products and services designed to enhance your home. Our product portfolio includes Casement, Tilt & Turn, and Vertical Sliding Sash Windows, as well as a complete range of Residential Doors, including Composite Front Doors, Sliding, Bifold, Stable, and French Doors. We also specialize in Secondary Glazing, Lantern Roofs, and bespoke Conservatories, Porches, and Garden Rooms. All of our products are manufactured at our award-winning, one-acre manufacturing complex in the South West, ensuring that every item meets our high standards of quality and craftsmanship.
Why Choose Us?
So, what sets us apart from the rest? For starters, all of our products come with the relevant industry accreditations and worthwhile guarantees. Our skilled team manages each project from quotation to survey and through to project completion, ensuring that every customer receives a seamless and stress-free experience. We're proud of our reputation for excellence, and we strive to maintain the highest level of customer satisfaction.
What Our Customers Say
Don't just take our word for it! Our customers rave about our professional approach, exceptional products, and outstanding customer service. From the initial consultation to the final installation, we're committed to delivering an exceptional experience that exceeds your expectations. Take a look at what our satisfied customers have to say about us.
Get in Touch
Ready to experience the The Conservatory & Window Factory difference for yourself? Contact us today to request your free, no-obligation quote. Our friendly team is standing by to answer your questions, provide guidance, and help you create the home of your dreams.
Customer Service and Communication
The customers' experience with the company's customer service and communication has been varied. On the positive side, some customers have praised the company's efficiency and helpfulness, with one customer appreciating the team's prompt response to their query and another commending the team's friendliness and tidiness during installation. However, others have expressed frustration with the company's service level, citing unfulfilled promises, lack of updates, and eventually being told to seek alternative solutions.
Product Quality and Installation
The quality of the company's products and installation has also received mixed reviews. Some customers have been delighted with their replacement windows, noting significant improvements in noise reduction and heating efficiency. However, one customer has reported poor workmanship, citing leaks and excessive use of silicone to fill gaps.
Recommendations and Reliability
Despite some negative experiences, some customers have expressed their willingness to recommend the company to others, citing their positive experiences with the product and installation. However, others have warned against using the company, citing poor work quality and unreliable service.
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