Hetra Media

Founded in 1966, Hetra Media Ltd has been a trusted provider of a wide array of specialist technology services in the South East of England. Our services extend to both domestic and commercial applications, including aerial and satellite distribution, CCTV, access control, and business IT network solutions. We take pride in our unwavering commitment to customer care, and we have built a reputation for providing an excellent, personalised, and friendly service, all at competitive prices.

Our team of experienced and qualified engineers offers a comprehensive range of quality technical services. We work with a diverse clientele, from the general public to local councils, schools, hospitals, landlords, government buildings, and electrical and building contractors. At Hetra Media Ltd, we prioritise quality workmanship, ensuring that our clients receive only the best services that meet their unique needs.

Company Profile

Hetra Media Ltd is dedicated to providing quality services at competitive prices. Our team of experienced and skilled engineers offers a broad range of specialist technology services, including:

• Aerial and satellite distribution
• CCTV
• Access control
• Business IT network solutions

Our services are available to various clients, from the general public to local councils, schools, hospitals, landlords, government buildings, and electrical and building contractors. We are committed to delivering excellent, personalised, and friendly services, all while maintaining quality workmanship.

Our Services

At Hetra Media Ltd, we offer a wide range of specialist technology services. Here's an overview of the services we provide:

• Aerial and Satellite Distribution: We provide top-notch digital TV aerial installation, backed by a 3-year guarantee, and first-class service. Our team of experienced and qualified engineers uses the latest technology and techniques to ensure that our clients receive the best aerial and satellite distribution services.
• CCTV Solutions: We offer quality CCTV installation services at affordable prices. Our CCTV solutions provide 24/7 surveillance and remote monitoring using your smartphone, tablet, or computer, without the cost of an expensive monitoring station.
• Alarm Systems: We provide smart wireless alarm systems that are at the heart of your home security. Our alarm systems offer protection, peace of mind, and control, with the ability to manage your smart home security through your smartphone, tablet, or PC, anywhere and anytime, with 24/7 monitoring if required.
• TV Wall Mounting: We offer TV set-up and installation services, with hidden cabling and remote access or control for Sky, Blu-ray, DVD, media server, games consoles, and surround sound systems. We can also set up your smart TV so that it can be used with your smartphone, tablet, catch-up TV, and other Internet services.
• Communal TV Installations & Repairs: We provide communal Integrated Reception System (IRS) installation and repair services. IRS is the best and only practical way to provide digital terrestrial and satellite services from a single aerial and dish combination to each household or flat. When combined with Wi-Fi, this is a perfect solution for multi-occupancy buildings as it ticks all the boxes for tenants.
• Home Office & Seamless Wi-Fi: We offer home office network solutions designed to provide outstanding results using a combination of both wired and wireless access to provide seamless interruption when using tablets or phones.
• Smart Business Security: We provide smart business security solutions that offer protection, peace of mind, and control. Our smart wireless alarm systems can manage your smart home security through your smartphone, tablet, or PC, anywhere and anytime.
• CCTV for Schools & Universities: We offer CCTV solutions for schools and universities, providing 24/7 surveillance and remote monitoring, ensuring the safety and security of students, faculty, and staff.
• Residential CCTV: We provide residential CCTV installation services, offering protection, peace of mind, and control. Our CCTV solutions provide 24/7 surveillance and remote monitoring using your smartphone, tablet, or computer, without the cost of an expensive monitoring station.
• Product Finance: We offer product finance services, providing affordable payment options for our clients.
• IT Services: We offer a range of IT services, including network support, server support, and cloud services. Our IT services are designed to provide our clients with efficient and reliable technology solutions.

Data Protection Policy

Hetra Media Ltd is committed to safeguarding your privacy. We collect personal information from you when you provide it to us directly or through email correspondence/web enquiries. We may collect information about yourself, including your name, address, and contact details. We may also collect records of your interactions with us, e.g. if you send an email, ask a technical question, report a problem, or otherwise contact us. Please note that if you telephone us, we may record the call for compliance, quality, and staff training purposes.

We use your personal information for the following purposes:

• To fulfil your orders and deliver our services to you
• To improve our services and website
• To send you marketing communications (if you have opted in)
• To manage your accounts and preferences

We never sell your personal information to third parties. We may share your personal information with trusted third parties who assist us in providing our services to you, such as payment processors or shipping providers. We take appropriate measures to ensure that these third parties handle your personal information with care.

You can update your preferences or unsubscribe from our marketing communications at any time. You can also request to access, correct, or delete your personal information by contacting us at mike@hetramedia.co.uk.