Business Details
We are Smartlox, a genuine family-run locksmith business based in Edinburgh, providing specialised security solutions since establishing our operations in the year 2000. Our master technician, Steve Smith, brings over 30 years of extensive experience in the locksmithing and safe opening business to every assignment. Over the years, we have successfully dealt with every emergency scenario imaginable, delivering reliable services for both domestic and commercial clients. We have had the privilege of working with highly regarded companies in Edinburgh, including Ryden property consultants and The Bank of Scotland. As a truly local enterprise rather than a distant call centre, we understand the profound stress and worry that often accompanies the need for an emergency locksmith. Therefore, we always prioritise providing clear information and steadfast support to our customers from their initial call through to the successful completion of their job.
Our professional technicians aim to always complete their work in a non-destructive manner on all locks, doors, and windows, ensuring minimal inconvenience and property damage. We proudly offer a rapid emergency call-out time of 20 to 30 minutes across Edinburgh and the Lothians, operating 365 days a year. Furthermore, all work completed by our team comes with a full one-year guarantee for your absolute peace of mind. We maintain strict professional standards by ensuring our business is fully registered, licensed, and insured. If we cannot fix your lock problem immediately, you will not have to pay for our services. Ultimately, our commitment is to treat each customer with complete respect and dedication, regardless of the scale or complexity of the task involved.
Our professional technicians aim to always complete their work in a non-destructive manner on all locks, doors, and windows, ensuring minimal inconvenience and property damage. We proudly offer a rapid emergency call-out time of 20 to 30 minutes across Edinburgh and the Lothians, operating 365 days a year. Furthermore, all work completed by our team comes with a full one-year guarantee for your absolute peace of mind. We maintain strict professional standards by ensuring our business is fully registered, licensed, and insured. If we cannot fix your lock problem immediately, you will not have to pay for our services. Ultimately, our commitment is to treat each customer with complete respect and dedication, regardless of the scale or complexity of the task involved.
Highlights and features
- We bring over 30 years of locksmithing experience.
- Our response time is consistently under 30 minutes.
- We charge no call-out fees or hidden extras.
- Our work is fully guaranteed and insured.
- We operate as a genuine local family-run business.
Services
Emergency Locksmith Service
We provide a rapid emergency locksmith service operating 24 hours a day, 365 days a year. Our target audience includes homes and businesses locked out of their properties. Clients benefit from our 20 to 30 minute response time and non-destructive entry techniques.
Lock Installation
We install British Standard locks for domestic and commercial clients seeking enhanced property security. Our fully insured service ensures complete peace of mind for property owners. Clients receive a comprehensive aftercare service and a full guarantee on all installations.
Safe Opening
We offer professional safe opening services facilitated by our master safe craftsman. This service targets clients unable to access their secure safes. Customers benefit from our extensive expertise without incurring charges if access cannot be restored.
UPVC Lock Specialists
We specialise in repairing and replacing UPVC and patio door locks for residential clients. This service assists homeowners experiencing mechanism failures or snapped keys. Clients regain secure functionality of their doors without unnecessary property damage.
