At R. Vale Roofing Ltd, we are a specialist roofing and building company based in Hertfordshire, with years of experience in providing high-quality services to our clients. Our team of expert roofers and builders are dedicated to delivering exceptional workmanship, ensuring that our customers receive the best possible service.
Our Services
We offer a comprehensive range of services, including flat roofing and repairs, cherry picker hire, and building and construction work. Our flat roofing services include new build, commercial property refurbishment, and residential roofing repairs. We also provide a building and construction service, which includes general work, extensions, conversions, and loft conversions.
Our team is trained in the traditional methods of flat roofing, and we employ the latest materials and techniques to ensure that our work is of the highest standard. We are proud to offer a full range of services, including lead works, replacement soffits, fascias, and gutters, as well as slating and tiling.
Our Promise
At R. Vale Roofing Ltd, we pride ourselves on our "on-site" promise, which means that we dedicate ourselves to completing one job at a time, ensuring that our customers receive our undivided attention. We understand the importance of communication, and we keep our customers informed every step of the way.
Our Guarantees
We are committed to providing our customers with the best possible service, and we stand behind our work. We offer a minimum 10-year insurance-backed guarantee on all of our work, with options to extend up to 20 years. We also carry full public and employers' liability insurance, including the use of heat, to the value of two million pounds.
Our Reputation
We take pride in our reputation, and we strive to maintain the highest standards in everything we do. Our customers are at the heart of our business, and we are committed to delivering exceptional service, quality workmanship, and unparalleled customer care.
Overall Experience
The overall experience with the company has been overwhelmingly positive. Customers have praised the company's professionalism, reliability, and quality of work.
Staff and Customer Service
One customer had a negative experience with an inexperienced receptionist, highlighting the importance of thorough training for customer-facing staff. However, the issue was quickly resolved by speaking with the manager.
Quality of Work
The company has received high praise for the quality of their work, with one customer noting that they did the job "excellently". Another customer, who has used their services multiple times, described their service as "amazing" and "professional".
Recommendation
Both customers would highly recommend the company, with one customer suggesting that they are a cut above other companies in the industry.
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