Expertise in Windows and Doors, Delivering Quality and Security
Our company has a rich history of providing high-quality windows and doors to homeowners and property developers across the UK. With a strong commitment to customer satisfaction and a passion for delivering innovative solutions, we have established ourselves as a trusted name in the industry.
Our History
Our story began with a vision to revolutionise the way people think about windows and doors. We wanted to create products that not only looked great but also provided unparalleled security, durability, and functionality. Over the years, we have worked tirelessly to achieve this vision, investing in state-of-the-art technology, training our team to the highest standards, and developing a range of products that meet the changing needs of our customers.
Meet the Team
At the heart of our company are our people. Our team is made up of individuals who are passionate about what they do and are dedicated to delivering exceptional service. From our production team to our sales and marketing team, everyone is committed to ensuring that our customers receive the best possible experience.
Windows
Our windows are designed to provide the perfect blend of style, security, and functionality. We offer a wide range of windows to suit different tastes and budgets, from classic casement windows to modern tilt and turn windows. Each window is carefully crafted to provide maximum thermal efficiency, minimum maintenance, and optimal security.
Glazing Options
We understand that every project is unique, that's why we offer a range of glazing options to suit different needs and preferences. From triple glazing to astragal bar glazing, we have a solution that will meet your requirements.
Doors
Our doors are designed to provide the perfect entrance to your home or property. We offer a range of doors to suit different tastes and budgets, from classic PVC-U doors to modern composite doors. Each door is carefully crafted to provide maximum security, minimum maintenance, and optimal functionality.
Roofs & Skylights
In addition to windows and doors, we also offer a range of roofs and skylights to provide the ultimate in home or property enhancement. From solid roofs to sleek glass roofs, we have a solution that will meet your needs.
Security
At our company, security is paramount. We understand that windows and doors are often the first line of defence against potential break-ins, which is why we have developed a range of security features that provide peace of mind. From Secured By Design accreditations to PAS24 testing, we have a solution that will meet your security needs.
Overall Experience
The majority of customers have reported an excellent experience with the company, praising the staff's professionalism, honesty, and friendly service. Several reviewers have mentioned that they are extremely happy with the quality of the products and the service they received.
Product Quality
The quality of the products has been a highlight for many customers, with several reviewers mentioning that the windows and doors are of high quality and excellent finish.
Customer Service
The customer service has been praised by many reviewers, with staff being described as friendly, helpful, and professional. One reviewer mentioned that the aftersales team went above and beyond to resolve an issue with a handle.
Communication
Communication has been a strong point for the company, with reviewers mentioning that they were kept updated throughout the process and that the staff were responsive to their needs.
Issues and Complaints
However, not all customers have had a positive experience. Some reviewers have reported issues with the quality of the frames, with one reviewer mentioning that the frames split on the welds. Another reviewer had issues with the delivery time, which changed numerous times at the last minute. Additionally, one reviewer felt that the service was poor and indifferent.
Be the first to review Universal Trade Frames.
Write a Review
