Trustworthy, Reliable, and Professional Services for Your Home
MPE is a professional family-run business based in the North East of England, providing a wide range of gas, heating, plumbing, and electrical services to residents in Newcastle, Gateshead, Whitley Bay, South Shields, Blyth, Ashington, Wallsend, Cramlington, Morpeth, Gosforth, Bedlington, West Boldon, Washington, and Sunderland. With over 15 years of experience, we have built an excellent reputation for our dedicated and professional approach to all work undertaken.
At MPE, we take pride in our high-quality workmanship, competitive rates, and unparalleled customer service. Our team of experts is fully certified by GasSafe Register (552052) and insured with Public Liability insurance, ensuring that our customers can have complete peace of mind. We are committed to providing a fast, reliable, and trustworthy service that meets the highest standards of quality and safety.
Our Services
Our comprehensive range of services includes gas boiler installations, repairs, and servicing, as well as electrical and plumbing services such as consumer unit upgrades, house rewiring, and bathroom design and installation. We also offer home safety inspections, CP12 certificates, and Landlord Certificates, ensuring that our customers' properties are safe and compliant with the latest regulations.
Why Choose MPE
At MPE, we understand the importance of building strong relationships with our customers. That's why we strive to provide a personalized service that meets each customer's unique needs and requirements. Our expert team is dedicated to delivering exceptional quality, reliability, and value for money, ensuring that our customers receive the best possible service.
Customer Satisfaction
We are proud of our excellent reputation, which is reflected in our customer reviews and testimonials. Our customers appreciate our professionalism, honesty, and reliability, and we strive to maintain the highest levels of customer satisfaction.
Overview of Reviews
The reviews provide a mixed assessment of the services provided by Fergal, with some customers expressing high satisfaction and others experiencing significant disappointment.
Efficient and Reliable
Several reviewers praised Fergal's punctuality, efficiency, and reliability. Cynthia noted that he leaves no mess and is willing to use his services again. Similarly, Helen King highly recommends Fergal, citing prompt and reliable call-outs, expert help, and thorough work.
Poor Workmanship and Communication
However, multiple reviewers had negative experiences with Fergal. Harriet Gill reported a disastrous experience, citing delays, poor communication, and subpar workmanship. Similarly, Claira Bella described Fergal as unqualified and unreliable, stating that he didn't know the difference between a combi boiler and a condensed boiler and left her without heating. Jason S. also expressed frustration, claiming that Fergal "ran away" from a job due to lack of understanding.
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