Business Details
14 Years
experience
Hand-Knotted Rugs & Professional Cleaning Services
Established in 2012, The Rug Shop TW combines centuries-old rug-making traditions with modern expertise to deliver exceptional hand-knotted rugs and specialist restoration services. Our team, led by a third-generation craftsman, brings decades of cumulative experience in sourcing, cleaning, and repairing rugs from Persia, Afghanistan, Nepal, and India. We prioritise ethical partnerships with artisans, ensuring every rug reflects both cultural heritage and contemporary design needs. Our comprehensive cleaning process, known as the 'Persian Wash,' utilises traditional techniques adapted for modern precision, while our repair services address everything from fringe restoration to full-scale antique rug reconstruction.With a physical showroom in Tunbridge Wells and nationwide delivery options, we cater to both residential and commercial clients seeking timeless craftsmanship. Our bespoke rug design service allows clients to create custom pieces tailored to specific dimensions and colour palettes, using internationally recognised standards for consistency. Fully insured and committed to transparency, we provide detailed quotes, clear pricing structures, and expert guidance throughout every project. Whether preserving heirloom rugs or supplying statement floor coverings, our focus remains on quality, durability, and client satisfaction. This dedication to excellence has established us as a trusted name in the rug industry across the South East.
Services
Hand-Knotted Rugs
Kilim Rugs
Bespoke Design
Rug Cleaning
Restoration
Fringe Repair
Selvedge Repair
Underlay Supply
Antique Rugs
Rug Maintenance
Details
- Year established: 2012
Highlights and features
- We source rugs directly from traditional weaving centres in Persia and Afghanistan
- Our technical team includes a third-generation rug restoration specialist
- We use a traditional 'Persian Wash' cleaning method adapted for modern precision
- Bespoke rug design service with international colour standard specifications
- Fully insured against loss or damage during cleaning and restoration processes
Services
Rug Cleaning
Our specialist 'Persian Wash' process involves full water immersion, dust removal, stain treatment, and controlled drying. Using traditional techniques adapted for modern precision, we clean all rug types including Persian, Oriental, and antique pieces. The method preserves fibres while removing deep-seated dirt and allergens.
Bespoke Rugs
Create made-to-order rugs with exact dimensions and colour specifications. We adapt existing patterns or develop original designs using internationally recognised colour standards. Available in wool, silk, or cotton materials with knot densities from 40 to 160 knots per square inch.
Fringe Repair
Professional repair of rug fringes by exposing additional warp threads and trimming damaged sections. This preserves structural integrity while maintaining aesthetic continuity with the original design. Priced per linear metre with custom matching of materials.
Antique Restoration
Comprehensive restoration of valuable antique rugs using period-appropriate materials. Our specialists reconstruct damaged areas with matching wool or silk, preserving historical authenticity while reinforcing structural stability. Includes colourfastness testing and moth damage prevention.
Kilim Rugs
Authentic tribal kilim rugs sourced directly from traditional weaving communities. Available in geometric, abstract, and traditional patterns with natural wool and vegetable-dyed yarns. Includes both antique collectible pieces and contemporary interpretations.
Questions
How often should rugs be professionally cleaned?
Every 2-3 years depending on usage. High-traffic areas may require more frequent cleaning to maintain appearance and longevity.
Can you repair damaged rug edges?
Yes, we specialise in selvedge repair using matching materials and traditional techniques to restore structural integrity.
Do you offer custom rug sizes?
Yes, bespoke rugs can be made up to 5 metres wide with custom shapes and dimensions available upon consultation.
What payment methods do you accept?
We accept card payments at our shop and bank transfers for delivered orders. Deposits required for bespoke commissions.
Are antique rug repairs noticeable?
Our specialists use matching materials and traditional methods to ensure repairs blend seamlessly with original construction.
How long does rug cleaning take?
Typically 1-2 weeks depending on size and drying requirements. Urgent turnaround available with prior arrangement.
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