Serious about environmentally friendly generators
Concept (ACR) Ltd is a highly experienced air conditioning installation and maintenance company with over 30 years of experience in supplying the complete range of air conditioning services and products. Our services include design and installation, planned maintenance, and emergency repairs 24/7. We specialize in the installation and maintenance of air conditioning systems for offices, educational institutions, hotels, retail shops, healthcare, commercial, and industrial applications.
Our Expertise
Our team of expert engineers and knowledgeable support staff cater to all of your air conditioning and refrigeration needs. Our services include design and installation, planned maintenance, diagnostics, and repairs 24-7. We also provide TM44 energy assessments and fast and friendly response to emergency repairs.
Our Commitment to Quality
At Concept (ACR) Ltd, we are committed to providing the highest level of service to our clients. Our management team, comprising of designated Service Manager, Service Co-ordinator, and Project Managers, has a collective experience of over 60 years in the Air Conditioning service sector. All of our engineers are enhanced DBS checked, F-Gas qualified, and have CSCS skills card as a minimum. We also have our very own training academy located at our head office where we run courses such as Customer Service, Asbestos Awareness, Manual Handling, and Ladder Safety Courses.
Our Response to COVID-19
During the Covid Pandemic, we have had to innovate and change the way we do things. We have introduced bespoke coil cleaners that kill 99.9% of viruses and Bacteria, advised clients on the safe use of their air conditioning and ventilation systems, and implemented safety measures such as face masks and hand sanitizer for our engineers.
Contact Us
Please contact us for a free no-obligation quote today. We look forward to hearing from you.
Driving Etiquette Concerns
Some reviewers have expressed concerns about the driving etiquette of the company's service engineers. Aggressive behavior, such as honking and intimidating other drivers, has been reported. Additionally, there have been instances of bullying and reckless driving, which has led to negative reviews.
Professional Service
On the other hand, many reviewers have praised the company's professionalism and efficiency. The service engineers have been commended for arriving earlier than stated, completing work quickly, and providing excellent customer service. The company has also been praised for its value for money and great staff.
Services Provided
The company has received positive reviews for its A/C system repair and maintenance services, as well as its installation services, including installation of heating systems. Customers have been impressed with the professionalism and efficiency of the service engineers.
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