Your Floor is our Reputation
At COTOR Flooring Ltd, we pride ourselves on being a family-run business that truly cares about our customers. With years of experience in the flooring industry, we have built a reputation for providing exceptional service and quality products to our clients in the South East region.
Our Story
From humble beginnings, our passion for flooring has driven us to continuously seek out the latest styles in colour, texture, and cutting-edge designs. We understand that every customer has unique needs and preferences, which is why we offer a wide range of domestic flooring options, including carpets, vinyl, laminate, and more. Our dedicated team of experts will guide you through our extensive product range, ensuring that you find the perfect flooring solution for your home or business.
Our Services
Our comprehensive services cater to both residential and commercial clients. We start with an initial consultation to understand your specific requirements, followed by a visit to your premises to showcase our products and provide a detailed quotation. Our experienced fitters will carefully move your furniture, dispose of old flooring, and ensure a seamless installation process. For commercial clients, we offer a tailored service that meets the specific requirements of your industry, whether it's healthcare, education, hospitality, or more.
Our Commitment
At COTOR Flooring Ltd, we are committed to delivering exceptional quality, reliability, and customer satisfaction. We guarantee our products and provide a manufacturer's warranty for added peace of mind. Our friendly and approachable team will work closely with you to ensure that your flooring installation exceeds your expectations.
Overall Satisfaction
The majority of customers are extremely satisfied with the services provided by Cotor Flooring, praising their professionalism, attention to detail, and competitive pricing.
Positive Feedback
- Many customers praised the company's family-run business approach, highlighting the helpful and knowledgeable staff, especially Natalie and Fabia.
- The flooring installation team, including Fab and Reece, were commended for their excellent workmanship and attention to detail.
- Several reviewers mentioned the competitive pricing and value for money.
- The company's ability to accommodate customers' needs and provide flexible scheduling was also appreciated.
Negative Feedback
- One customer, Judith Tucker, was extremely dissatisfied with the company's reliability and communication, citing two instances of last-minute rescheduling and eventual cancellation of the order.
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