Handcrafted furniture for a timeless home
At On Call Carpets, we pride ourselves on providing top-notch domestic and commercial flooring solutions to our valued clients in Kent and the South East. With over 20 years of experience in the industry, our team of experts is dedicated to delivering high-quality services that cater to the unique needs of each client.
Our Story
Founded in 1999 by Andy Walter, On Call Carpets has built a reputation for excellence in the flooring trade. Our commitment to customer satisfaction, quality, and affordability has earned us a loyal client base, and we continue to strive for excellence in every project we undertake. With over 30 years of collective experience, our team is dedicated to providing personalized services that meet the individual needs of our clients.
Our Services
We offer a comprehensive range of flooring solutions for both domestic and commercial clients. From carpet tiles for large office spaces to small, domestic toilets, we have the expertise to handle projects of all sizes. Our services include:
- Supply and fitting of commercial and domestic carpets and vinyl
- Luxury Vinyl Tile (LVT) installation
- Karndean flooring solutions
- Safety flooring for medical and nursing homes
- Stair nosing services
Our Approach
We take pride in our unique appointment-based service, where our team brings samples to you at no extra cost. This allows you to make informed decisions about your flooring needs without any obligation to purchase. We also provide fully written quotes for all projects, ensuring transparency and peace of mind. Our commitment to quality is unwavering, and we strive to deliver flawless finishes for all our clients.
Why Choose Us
At On Call Carpets, we are dedicated to delivering exceptional services that meet the highest standards of quality and customer satisfaction. Our team is committed to understanding your unique needs and providing personalized solutions that cater to your preferences and budget. We take pride in our work, and our commitment to excellence is reflected in every project we undertake.
Customer Experience
The customers of On Call Carpets have expressed their satisfaction with the company's services, citing their professionalism, knowledge, and efficiency. Many customers have praised Andy, the company's representative, for his helpfulness, sound advice, and quick response. The fitting team, including Ben and Greg, have also received accolades for their professionalism, politeness, and quick work.
Quality of Work
The quality of work provided by On Call Carpets has been highly praised by customers. The company's ability to transform homes with their flooring and carpets has been noted, with customers expressing their delight with the end result. The finish of the floor, including herringbone patterns, has been particularly praised.
Personalized Service
Several customers have appreciated the personalized service provided by On Call Carpets, with one customer noting that the company's small size allows for a more personal touch. The company's ability to work around specific needs, such as accommodating an old dog with dementia, has also been praised.
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